Wells Fargo Bank

3.0
36 reviews

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
16901 Bernardo Center Dr, San Diego, CA
92128, United States

Hours

Reviews

3.0
36 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
2
1 star
16
  • AG
    A G
    Oct 16, 2025
    1.0
    horrible customer service. THey do not answer the branch location phones at all. These generic responses from the owner are what you'd expect from WF
  • PC
    Phillip Creed
    Oct 1, 2025
    1.0
    Very nice people in the office. Yet this is where I began doing business with Wells Fargo and complete fail. F Wells Fargo. I have amazing credit. I provided all the required docs in person for a credit card. Then I get the email that requests the same docs be submitted online 🤦‍♂️ then 3 days later the decline. I’m so stupid thinking Wells Fargo was a good bank because I had identity theft and they made me jump thru hoops to have it cleaned up while other companies cleared the issue with a single 15 minute phone call (such as Discover card demonstrating excellent customer service). Try BofA or chase that are right next door. Wells Fargo had a major loan of mine for ~5 years and never a missed payment. So yeah never again. Update. Chase requested same docs submitted and got the approval within 24 hours. So Wells Fargo and capital one are on the avoid list. Third time. Can I subtract to negative 2??? The gall to reply my review and do nothing to resolve my issue. Proof of address was delivered personally. And submitted online. Letter received that said the reason for rejection was need for TWO proofs of address. The bank could’ve checked with a 5 minute phone call 🤷‍♂️
  • RR
    rlop39
    Sep 22, 2025
    1.0
    I have been with Wells for many years and rarely do I need to go into a branch office. I need to wire some money and I am not comfortable doing this for the first time on my phone, so I came to this branch at 10am and it was empty but I was told to do it online or maybe they had someone available to help me, so I told them I would wait and then they told me no one is available but in ten minutes they may have someone but they may have an appointment already and if I wanted to wait longer. I just felt like they didn’t want to help.
  • JT
    Juan p Triviño
    Sep 21, 2025
    2.0
    Ok.
  • MG
    Monica Garcia
    Jun 5, 2025
    1.0
    TERRIBLE CUSTOMER SERVICE. I have been trying to call them for three days straight at almost every hour and not a single time have they picked up the phone. And it's hard to go in when a lot of people have an 8-5 job and THEY CLOSE AT 5! (And no, what I need help with can't be done online or with the automated call. )

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 16901 Bernardo Center Dr offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank in San Diego?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays and holidays like November 11 and November 27, 2025.