Patelco Credit Union

2.9
46 reviews

About

Credit UnionBankSavings and Loan AssociationCar Finance and Loan CompanyHome Loan ProviderCredit CardsInvestment ServiceOnline BankingATMSavings Bank
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.

Location

Patelco Credit Union
2425 Fair Oaks Blvd., Sacramento, CA
95825, United States

Hours

Reviews

2.9
46 reviews
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1 star
21
  • JR
    Jason Robbins
    Nov 17, 2025
    1.0
    This layout and style at this branch is a complete waste of people’s time
  • MH
    Maksym Heorhitsa
    Nov 10, 2025
    1.0
    This company will sell your information to scammers and you will get infinite calls great shame just this makes me regret not going chase or else where
  • HA
    Hass Ali
    Oct 9, 2025
    1.0
    I had the worst banking experience with Patelco Credit Union. I was approved in-branch for a used car loan—made it crystal clear I was buying an electric vehicle (EV). No issue, everything was confirmed and approved. Then a few hours later, I get an email that looked like a phishing scam: wrong loan terms, a different name, and a completely different loan type that explicitly excluded EVs. Called Patelco to find out what happened, and instead of owning their obvious mistake, they gaslit me and acted like I was confused—even after I sent them their own emails showing the contradictory information. Not a shred of empathy, just condescending and patronizing responses from their loan department and call center staff. This was a complete bait-and-switch, and nobody took responsibility. How do you go from a standard used car loan approval to dumping someone into a subprime loan with incorrect details? Totally unacceptable. Save yourself the headache—go to literally any other credit union. Patelco is a disorganized, dismissive, and frankly untrustworthy operation.
  • SS
    Sardar G Singh
    Jun 27, 2025
    1.0
    I had high hopes for Patelco Credit Union, but my experience left me seriously disappointed — especially when it comes to how they handle personal information. I was shocked to learn that they may share or sell member data to third parties, something I would never expect from a credit union that’s supposed to prioritize trust and member care. This kind of practice completely undermines the confidence I had in them. In today’s world, protecting customer privacy should be a top priority — not something to compromise for profit or partnerships. If privacy and transparency matter to you, I’d strongly recommend doing your research before joining. I really expected more from a credit union.
  • FF
    Faris Fawzi
    Jun 5, 2025
    5.0
    Great customer service

Frequently Asked Questions About Patelco Credit Union

What are the business hours for Patelco Credit Union in Sacramento?

Patelco Credit Union is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and major holidays.

Where is Patelco Credit Union located in Sacramento?

Patelco Credit Union is located at 2425 Fair Oaks Blvd., Suite 6, Sacramento, CA 95825, United States.