First Citizens Bank

4.2
6 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
440 Drake Circle, Sacramento, CA
95864, United States

Hours

Reviews

4.2
6 reviews
5 stars
4
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1
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1 star
1
  • DF
    Deborah Fox
    Aug 19, 2023
    5.0
    It was a nice bank, but it was the wrong bank of that helps.
  • TS
    Tawni Schultz
    Jan 26, 2023
    1.0
    My Dad opened a new account here three days ago. After opening the account and depositing money he was told that he could not get a debit card for one whole month. They don't do virtual debit cards either. He delivers granite slabs for a living and is constantly traveling. He had a breakdown in Oregon and needed to spend money out of his account so he attempted to zelle funds to our business account at another bank. First Citizens blocked the transfer, forcing us to call a 1-800 number to verify the account. Not only was the lady on the phone very snarky, she asked him all kinds of invasive questions including "why we were sending Zelle to our own business account" and "what exactly it was for". In the end after everything was verified we were informed that they were still unable to remove the block on our account for 1-2 business days as it needed to be audited by their back office (whatever the heck that is). This leaves my dad broken down in Bend, OR and unable to access any of his money for the entire weekend. I have NEVER dealt with a more incompetent bank in my whole life and this has costed our business thousands of dollars in missed and delayed deliveries. They suggested we go to a local branch, well guess what, my Dad is 400 miles away from the closest branch. As soon as the hold is removed we are closing this ridiculous account. I am in utter shock and disbelief right now.
  • TP
    Trinity Pasalich
    Nov 6, 2021
    4.0
    Very nice to deal with
  • RR
    Randy R
    Jul 17, 2021
    5.0
    Top level banking services! 👍🏻

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 440 Drake Circle?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services at this location?

No, the drive-through services are closed all week at this First Citizens Bank location.