I came in to safe credit union to open a savings account for my SSD. faith batulan was very very helpful, DMV missed spelled my last name, she helped me with other ID verification to open savings account. She was very very helpful. now I can get my SSD check on time.
KC
Kira Chotzen
Oct 1, 2025
5.0
I recently had a very frustrating experience with a company that used predatory billing practices and charged me for a membership I had no idea I had agreed to. After being unable to get any real help from the company’s customer service, I called SAFE Credit Union customer support feeling distraught and overwhelmed.
The staff at SAFE patiently listened, helped me file a dispute, and clearly explained the process. They were honest in telling me the dispute might be declined if there wasn’t enough proof, but they still took the time to walk me through everything and make sure my concerns were heard.
The following day, I called back with additional information. I spoke with another SAFE representative who was equally professional and compassionate. They documented the new details, highlighted the company’s wrongdoing so that it would be visible to investigators, and reassured me that my case was being taken seriously. Both employees treated me like a person—not just an account number. They validated my feelings, showed genuine care, and gave me peace of mind during a very stressful situation.
I don’t yet know the outcome of my dispute, but I want to thank the SAFE team members who helped me when I was at a low point. Your kindness and professionalism did not go unnoticed.
CC
Carlos Castro
Apr 10, 2024
5.0
My experience here is always great no issues or problems, staff is nice Atms are always easily accessible even for some larger vehicles like the Amazon style vans which is Awesome!!
JH
J H
Aug 11, 2020
3.0
I would give 5 stars honestly, they gave me a loan, a good interest rate, a good term, BUT THEIR ONLINE BANKING EXISTS. strap yourself in because we're going on an adventure
SAFE Credit Union has to have THE WORST web portal for banking and loan management i've ever seen. Forgets my password regularly. Makes me call to unlock my account, verbally tells me a password that i will need to enter right then and there, and then randomly 3 steps later and if you didn't write it down, welp, start the process over because surprise you need it again. Then you get into the banking and loan management page and it's actually pretty difficult to find how to pay it as it appears at first you can only pay your loan with an internal savings account they give you, but no at the top bar there's an identical "pay my loan" option under a different heading where you can suddenly add a non frustrating bank's information in. I can imagine boomers just refinance instantly after trying to pay their bill the first time and switch to another bank with a better online interface.
AC
Angelica Castro
Jan 21, 2020
5.0
Wow, really amazing service. Nice people very helpful
Frequently Asked Questions About SAFE Credit Union
What are the regular operating hours of the SAFE Credit Union branch in Roseville?
The SAFE Credit Union branch in Roseville is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Where is the SAFE Credit Union branch in Roseville located?
It is located at 121 N. Sunrise Ave., Roseville, CA 95661, USA.
Which banking products are offered at the SAFE Credit Union Roseville branch?
The branch offers products including Checking and Savings Accounts, Auto Loans, Personal and Business Loans, Visa Credit and Debit Cards, Wealth Management, Financial Planning, Student Loans, and Mortgages.
What financial services are available at SAFE Credit Union's Roseville location?
Services include Checking and Savings Accounts, Business Banking, Financial Advisory, Wealth Management, ATMs, Coin Machines, Safe Deposit Boxes, Wire Transfers, Notary services, and Mortgage Officers.
How can I contact the SAFE Credit Union branch in Roseville?
You can reach them at (916) 979-7233 or use their toll-free number 1-800-733-7233.
Does SAFE Credit Union have mobile banking apps for customers?
Yes, SAFE Credit Union offers mobile banking apps available on both Android and iOS. The Android app can be found on the Google Play Store, and the iOS app is available on the Apple App Store.
Are there any holidays when the SAFE Credit Union Roseville branch is closed?
Yes, the branch is closed on several holidays including Veterans Day, Thanksgiving, Christmas Day, New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, and the day after Thanksgiving. Some days like Christmas Eve and New Year's Eve have reduced hours from 10:00 AM to 2:00 PM.
What nearby dining options are available around the SAFE Credit Union Roseville branch?
Nearby dining includes The Gardens Cafe, Yoko Sushi, Yama Sushi Japanese Restaurant, Subway, Parker's Hot Dogs, and Mehfil Indian Restaurant. Customers can enjoy a meal before or after their visit to the credit union.
Are there any health care facilities near the SAFE Credit Union branch in Roseville?
Yes, nearby health care facilities include Roseville Family Health Care hospital, Broughton Chiropractic, Dr. Baljinder S. Gill (internal medicine and family practice), ClearVue Eye Care, Harinder Bisla, and Aaron E. Lech optometrists.
What local businesses near SAFE Credit Union can assist with office needs?
Office Depot and its related services like Office Depot Tech and Office Depot Print & Copy are nearby, providing office equipment, IT support, and printing services convenient for business customers visiting the credit union.