First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Gave them all of my personal information and business information to attempt and open up a personal (SSI, DL home address) and (business bank statements) business account. Olga from customer service was nice enough to put me in a email thread with 3 other representatives and I have not heard a peep from anyone. No one responded to my email and my applications.
I followed up and replied to all of them on the thread (30 days later) and nothing. Not a phone call, vm or email response back. Definitely feel like I didn’t fit (their mold). I also noticed the two other 5 stars are obvious Caucasian males and the other people leaving bad reviews have ethnic names with similar experience as I just did.
I would advise to try another branch or another bank altogether.
VT
Vladimir Tsvor
Feb 4, 2025
1.0
worst place ever, they refused to cash a check because I don't have an account with them
RR
Randy R
Aug 29, 2023
5.0
FCB has delivered excellent results time and time again!
CC
Crossover Chef
Jun 2, 2023
1.0
if you like being a victim when wanting to access your own money, then bank with first citizens bank
CL
Craig Landis
Mar 17, 2023
5.0
I was looking for prepaid cards for my granddaughter. They did not have them.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 3711 Douglas Blvd in Roseville?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there a drive-through service available at this First Citizens Bank location?
No, the drive-through service is closed every day of the week at this location.
What types of banking products does First Citizens Bank offer at this location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What specialized services are provided at the First Citizens Bank in Roseville?
The bank offers commercial banking expertise including a Commercial Banker and SBA Lending services.
What is the address and contact phone number for the First Citizens Bank branch in Roseville?
The branch is located at 3711 Douglas Blvd, Roseville, CA 95661, and can be contacted at +1 916-218-3880.
Where can I find more information or access online services for First Citizens Bank in Roseville?
You can visit their website at https://locations.firstcitizens.com/ca/roseville/3711-douglas-blvd for more information and online services.
Are there any nearby mortgage brokers close to First Citizens Bank for additional lending options?
Yes, nearby mortgage brokers include Peter Gabrio and Marcus Kim, who can assist with mortgage lending needs.
What other financial services are located near First Citizens Bank in Roseville?
Nearby financial services include DCA Partners, Tri Counties Advisors, Junction Peak, PrimeLending, and Sullivan Wealth Management Group.
Are there nearby places to visit for car care when banking at First Citizens Bank?
Yes, Quick Quack Car Wash - Roseville on Douglas Blvd and Star Smog are nearby for car washing and emissions inspections.
Can I find employment agencies or legal services around First Citizens Bank at this location?
Yes, nearby employment agencies include Aston Carter and WorldBridge Partners. For legal services, Dr. Bruce W. Ebert, Veterans Law, and McKean Family Law, A.P.C. are close by.