First Citizens Bank

2.7
7 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3711 Douglas Blvd, Roseville, CA
95661, United States

Hours

Reviews

2.7
7 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • MS
    Moises Santos
    May 24, 2025
    1.0
    Gave them all of my personal information and business information to attempt and open up a personal (SSI, DL home address) and (business bank statements) business account. Olga from customer service was nice enough to put me in a email thread with 3 other representatives and I have not heard a peep from anyone. No one responded to my email and my applications. I followed up and replied to all of them on the thread (30 days later) and nothing. Not a phone call, vm or email response back. Definitely feel like I didn’t fit (their mold). I also noticed the two other 5 stars are obvious Caucasian males and the other people leaving bad reviews have ethnic names with similar experience as I just did. I would advise to try another branch or another bank altogether.
  • VT
    Vladimir Tsvor
    Feb 4, 2025
    1.0
    worst place ever, they refused to cash a check because I don't have an account with them
  • RR
    Randy R
    Aug 29, 2023
    5.0
    FCB has delivered excellent results time and time again!
  • CC
    Crossover Chef
    Jun 2, 2023
    1.0
    if you like being a victim when wanting to access your own money, then bank with first citizens bank
  • CL
    Craig Landis
    Mar 17, 2023
    5.0
    I was looking for prepaid cards for my granddaughter. They did not have them.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 3711 Douglas Blvd in Roseville?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is there a drive-through service available at this First Citizens Bank location?

No, the drive-through service is closed every day of the week at this location.