Columbia Bank

2.9
20 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
2998 Douglas Blvd, Roseville, CA
95661, United States

Hours

Reviews

2.9
20 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 star
9
  • BB
    Breeze
    Jul 7, 2025
    1.0
    Horrible customer service. The manager is rude, wouldn't provide another customer with a receipt for a counterfeit bill that he received and generally talks down to her employees and the customers. Bank at the Rocklin or Sacramento branches if you value being treated well at your bank.
  • EG
    Elise Gridley
    Jun 9, 2025
    5.0
    They're always very cool to me here.
  • KK
    Kim Kelley
    Aug 12, 2024
    1.0
    I have had an account for my business and personal for over 20 years and I surprised at how I am treated every time I visit the Roseville, Douglas Boulevard office. Today I went in to take out $12K. I was told they may not have enough money to pay me out. They said it was the first of the month--today is August 12, 2024--it isn't the first of the month. I was really upset because I was told I had to call first and get approved and make sure they had money in the BANK? What the heck! Then if that wasn't weird enough the teller ask me why I needed the money and what was it for. I told her it wasn't her business. She said I could not get my money if I didn't tell her what the money was for. I am moving to a new bank tomorrow. I have never been through such an unprofessional situation. Really kind of scary.
  • DY
    Doug Yund
    Mar 14, 2023
    5.0
    Moved our accounts from a large bank and get much better service for personal and small business accounts.
  • CG
    christopher grimes
    May 8, 2018
    1.0
    This branch of Umpqua Bank employs the rudest bank teller I have encountered in 53 years of banking.

Frequently Asked Questions About Columbia Bank

What are the standard operating hours for Columbia Bank at 2998 Douglas Blvd, Roseville?

Columbia Bank in Roseville is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is Columbia Bank closed on any specific holidays?

Yes, Columbia Bank is closed on the following holidays: November 11, November 27, December 25, and January 1.