Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Horrible customer service. The manager is rude, wouldn't provide another customer with a receipt for a counterfeit bill that he received and generally talks down to her employees and the customers. Bank at the Rocklin or Sacramento branches if you value being treated well at your bank.
EG
Elise Gridley
Jun 9, 2025
5.0
They're always very cool to me here.
KK
Kim Kelley
Aug 12, 2024
1.0
I have had an account for my business and personal for over 20 years and I surprised at how I am treated every time I visit the Roseville, Douglas Boulevard office.
Today I went in to take out $12K. I was told they may not have enough money to pay me out. They said it was the first of the month--today is August 12, 2024--it isn't the first of the month. I was really upset because I was told I had to call first and get approved and make sure they had money in the BANK? What the heck!
Then if that wasn't weird enough the teller ask me why I needed the money and what was it for. I told her it wasn't her business. She said I could not get my money if I didn't tell her what the money was for.
I am moving to a new bank tomorrow. I have never been through such an unprofessional situation. Really kind of scary.
DY
Doug Yund
Mar 14, 2023
5.0
Moved our accounts from a large bank and get much better service for personal and small business accounts.
CG
christopher grimes
May 8, 2018
1.0
This branch of Umpqua Bank employs the rudest bank teller I have encountered in 53 years of banking.
What are the standard operating hours for Columbia Bank at 2998 Douglas Blvd, Roseville?
Columbia Bank in Roseville is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is Columbia Bank closed on any specific holidays?
Yes, Columbia Bank is closed on the following holidays: November 11, November 27, December 25, and January 1.
Where is Columbia Bank located in Roseville?
Columbia Bank is located at 2998 Douglas Blvd, Suite 100, Roseville, CA 95661, United States.
What types of banking services does Columbia Bank offer?
Columbia Bank offers personal and business financial solutions, combining the strength of a national bank with community bank customer service, including loan agency and business banking services.
How can I contact Columbia Bank by phone?
You can reach Columbia Bank in Roseville by calling their main phone number at +1 916-783-8999 or their toll-free number at +1 866-486-7782.
Does Columbia Bank offer online appointment bookings?
Yes, you can book an appointment with Columbia Bank through their online reservation link.
What social media platforms can I find Columbia Bank on?
Columbia Bank is on Facebook as Umpqua Bank,Roseville - Main, Instagram as @columbiabank, and Twitter as @columbia_bank.
Are there any real estate agencies near Columbia Bank?
Yes, several real estate agencies such as Compass, Geanne Pack Broker Associate, and Roseville & Rocklin Real Estate Information are nearby, which can be useful if you need real estate services while visiting the bank.
What legal services are available near Columbia Bank?
Sanborn Law, which offers wills, trusts, probate, and other legal services, is located nearby and can assist with legal needs related to financial matters.
Are there any financial or mortgage service providers close to Columbia Bank?
Yes, nearby financial-related services include Momintw (mortgage broker), Better Rate Mortgage, Paradigm Credit Repair, and Brendan Pease at Prudential for financial services and investing.