Columbia Bank

3.5
14 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
6061 Stanford Ranch Rd, Rocklin, CA
95765, United States

Hours

Reviews

3.5
14 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • BW
    Brad Wrest
    Nov 22, 2023
    1.0
    Umpqua at this branch does not know what customer service means. Christine, specifically is very rude to her customers. Every time I go to this location, I get to endure her extremely negative attitude and it does not feel good to be insulted every time. Sometimes, she's all at the front desk so you don't have any other options but to face her wrath. If she hates customer service, then I don't understand why she is at the front desk. I could hear her be rude to other customers while standing in the line as well. Please fire her for customer's sake. She is replaceable and this branch can find better representative than Christine who just loves being rude at every customer.
  • JR
    Jolynn Roe
    Aug 8, 2021
    5.0
    Fast, Friendly, always helpful they care about you and they have experts in finance to help you with your needs this Bank is more than just about The money you put in...
  • JK
    JD Kayak
    Dec 12, 2018
    1.0
    Used to love this bank,they changed everything before I moved, and they kept my social security number after closing my account which I didn't give them permission to do so which led to my info being breached. Screw y'all.

Frequently Asked Questions About Columbia Bank

What are the regular operating hours of Columbia Bank at 6061 Stanford Ranch Rd?

Columbia Bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Columbia Bank offer drive-through banking services?

Yes, Columbia Bank provides a drive-through service Monday to Friday from 9:00 AM to 5:00 PM.