Credit Union of Southern California

3.0
28 reviews

About

Credit UnionCredit Union of Southern California

Location

Credit Union of Southern California
4333 Orange St, Riverside, CA
92501, United States

Hours

Reviews

3.0
28 reviews
5 stars
12
4 stars
3
3 stars
0
2 stars
0
1 star
13
  • JA
    Jose Arballo
    Dec 27, 2025
    1.0
    Ever since they got bought a few years ago its been getting progressively worse. Ap doesn't work well, and everything is linking back to that. Noone is answering or able to give information about a fraudulent charge and the ap says to use a widget that is broken.
  • AK
    arjun kapoor
    Dec 26, 2023
    1.0
    Not even worth one star. Horrible experience. 0 empathy from the branch manager. After driving an hour out to the branch to complete the process for opening an account, at first they were unable to figure out why the system was unable to process my application. Then the branch manager comes out after almost 30 mins to tell me that they need to verify my complete DOB and they need my birth certificate. Never in my experience of opening an account or getting a loan did I need to provide my birth certificate. It’s not a document that I carry around with me. Moreover, in the email I was only told to bring my SSN, drivers license and a proof of address. Unwilling to help, she denied my application. Not to mention, the same credit union approved my loan. But now because I cannot open the account, they will definitely be losing a customer as I’ll be taking my business elsewhere.
  • SB
    Steven Van Booven
    Nov 1, 2022
    1.0
    They never answer their phones or call you back?
  • JD
    John Dakota
    Oct 4, 2022
    1.0
    Forgot password to log in to my account. Three strikes… you’re out. Disables any online access. Ok I get it. Must call office to reset - ok I get it. 30 minutes later and it still playing the mind numbing happy wait diddy…………………? Now what? I don’t get it! Another 30 minute wait? Time to join another CU. 10/5/22 Next day. SAME STORY

Frequently Asked Questions About Credit Union of Southern California

What are the operating hours of Credit Union of Southern California in Riverside?

The Credit Union of Southern California in Riverside is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is the Credit Union of Southern California open on holidays?

The branch is closed on most holidays including November 27-28, December 25, and has reduced hours on December 24 and 31, open from 9:00 AM to 1:00 PM.