Citi

3.0
28 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
3605 Central Ave, Riverside, CA
92506, United States

Hours

Reviews

3.0
28 reviews
5 stars
13
4 stars
0
3 stars
2
2 stars
1
1 star
12
  • LM
    Lee Majors
    Oct 30, 2025
    1.0
    On October 30, John Giddis “Racially”profiled me” from opening up a business account, he told me everything I need To bring, before I come down and open up a account I had everything He asked for, I wouldn’t have gave them a star, but that was the only way I was able to write this review🤷🏾‍♂️
  • AO
    Adriana Ochoa
    Sep 20, 2025
    1.0
    Although Citibank’s own website clearly explains how to sign over a check to a third party, the staff at this branch refused to follow that policy. I brought my mother—the original payee—to properly endorse the check in person, and we asked only to deposit the funds into my Citibank account, not to cash them. The teller and manager both declined without giving any clear explanation and showed little knowledge of Citibank’s published procedures. The branch was crowded, yet rather than assisting or providing guidance, the staff dismissed us, creating unnecessary hardship and wasting our time. Citibank should train employees to follow their own documented policies and treat customers with respect
  • HH
    Heather
    Nov 24, 2020
    1.0
    CitiBank has the WORST customer service! We have been working with them for almost a year and it has been a horrible experience. Nothing like being passed around the globe and providing your personal information to 10 people that are unable to assist you only to be passed on AGAIN!! Want to talk to a live person at a branch? Good luck! I called the Riverside branch 5 times this morning only to be disconnected. Once they obtain your money, they lock you out of your account even though you already had mature cash in the account. They send you messages that can only be accessed from your account but you CAN'T ACCESS YOUR ACCOUNT!! I will be working on moving my money ASAP! It's been 12 months of hell with CitiBank!! They don't deserve any stars!

Frequently Asked Questions About Citi

What are the regular operating hours for Citi in Riverside, CA?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.

Is Citi closed on any holidays?

Yes, Citi is closed on November 11, November 27, and December 25, 2025.