All I can say is just wow. I am an Altura member. I went into this location to cash in my change on my lunch break, I don’t get off work till after banking hours and start before, to be told that I have to go to ANY other location as they are the only location without any form of change machine. So as a member you’re not allowed to deal with any change at this location. Upon walking out I stated I will be closing my accounts due to this sad excuse for service and even with that they didn’t even offer the closest location or rollers so I could roll the change for them. Terrible customer service and honestly somewhat sad and disappointing that my own bank can’t help me process money. That’s crazy to me. Especially when I’m told that literally any other location could help me out.
JJ
Jesse
May 28, 2024
5.0
Crystal helped me with my debit card situation made it simple and easy
AM
April Marie
Apr 30, 2024
5.0
Chelsea Bornt is the reason I will continue coming back to this branch!! She has amazing customer service and is pleasure to speak with, she’s very professional, polite and punctual. You can tell she actually enjoys her job! People like Chelsea make a difference in not only the branch but in the days of the customers they service. I hope she gets the recognition she deserves!
Frequently Asked Questions About Altura Credit Union
What are the operating hours of Altura Credit Union in Woodcrest?
Altura Credit Union in Woodcrest is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Altura Credit Union located?
Altura Credit Union is located at 17094 Van Buren Blvd, Riverside, CA 92504, USA.
What banking products does Altura Credit Union offer?
Altura Credit Union offers Free Checking Accounts, Savings Accounts, Auto Loans, Personal Loans, Money Market Accounts, Mortgage Loans, Home Equity Loans, and Credit Builder products.
What services are available at Altura Credit Union Woodcrest?
Services at Altura Credit Union Woodcrest include Full Service ATM, Notary, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative services.
Is Altura Credit Union accessible for customers with disabilities?
Yes, Altura Credit Union Woodcrest has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Can I use a mobile app to manage my Altura Credit Union account?
Yes, Altura Credit Union offers mobile apps available on the Apple App Store and Google Play Store for convenient account management.
What nearby businesses can I visit along with Altura Credit Union?
Nearby you can find Kicks Tae Kwon Do Riverside for martial arts, Glossy Nails for beauty services, and The Dance Company for dance classes and performance venues.
Are there nearby places to eat around Altura Credit Union Woodcrest?
Yes, Dorry's Diner and The Original Joes, an Italian restaurant, are nearby options for dining after your visit to Altura Credit Union.
Where can I find pet services near Altura Credit Union?
Cutie Paws Grooming for pet grooming and Your Love Unleashed Dog Rescue for pet sitting and boarding are close by to Altura Credit Union in Woodcrest.
How can I contact Altura Credit Union Woodcrest by phone?
You can reach Altura Credit Union Woodcrest by calling their main phone number at +1 888-883-7228.