Card is always getting hacked, I always have to go get a new card, today I went to the gas station thinking my card was working mind this I only had 40 miles of gas and I had work the next day, when I got to the gas station my card didn’t work and I called customer service and they said my card had been blocked so I had to call out of work just to get a new card since the banks wear closed at 530 pm I will be going to another bank.
BO
Business Owner
Jun 23, 2025
1.0
This is Regarding This Branch 1616 University Ave, Riverside.
One of my daughters went into this branch to retrieve a Cashier's Check and was asked by the teller, "Where did her money come from?" The teller tells her that this question is asked when disbursing cashier’s checks.... as my daughter Stands there and WAITS for her OWN MONEY
I Say this to Say, I myself and several of my business associates have banked with Altura for many years, and all have requested checks in Larger Amounts and I've Never been asked "Where have my funds came from", nor have I been left waiting for access to my Own Money!!.
Altura has FULL visibility into account activity, so why the inconsistency, Why play this type of game and Profile Altura Credit Union!?
KK
Kyiesha
Jan 28, 2025
1.0
My comment is not because of this branch, it’s because of the company. I had an issue with my credit card and a merchant and my card was locked. My card had been locked because of this merchant but Altura let the charges go through. When I called, they had the nerve to tell me my card was not locked and I told them I had photo evidence and then the story changed again. In all the years I had my account with this company, I never been lied to so bad. To all the people who are thinking about doing business with this company don’t. Unless you want to be lied to and robbed at the same time.
SS
Shreya Sati
Feb 28, 2024
5.0
Carlos was super friendly and helpful with creating our account
Frequently Asked Questions About Altura Credit Union
Where is Altura Credit Union University branch located?
It is located at 1616 University Avenue, Riverside, CA 92507, United States.
What are the operating hours of Altura Credit Union University branch?
The branch is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
What financial products does Altura Credit Union University branch offer?
They offer Free Checking Account, Savings Accounts, Auto Loans, Personal Loans, Money Market Accounts, Mortgage Loans, Home Equity Loans, and Credit Builder.
What services are available at Altura Credit Union University branch?
Services include Coin Machine, Full Service ATM, Drive-Up ATM, Notary, Night Drop, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative.
Does Altura Credit Union University branch have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrance and parking, and also offers drive-through service.
Can I access Altura Credit Union's mobile app?
Yes, the Android app is available at the Google Play Store, and the iOS app is available on the Apple App Store.
What nearby hotels are available near Altura Credit Union University branch?
Quality Inn Riverside Near UCR and Downtown, Comfort Inn, and Courtyard By Marriott are nearby hotels convenient for visitors needing accommodation.
Are there any nearby dining options close to Altura Credit Union University branch?
Yes, there are several dining options including Domino's Pizza, Los Jilberto's Taco Shop, Lucies Locadas, Big Sky Restaurant, Tony's Mexican Food, and Papa John's Pizza nearby.
Where can I find other financial services near Altura Credit Union University branch?
Nearby financial services include Liberty Tax Service, H&R Block, Citibank, Bank of America Financial Center, and ATMs like Citi ATM and Bank of America ATM.
How can visitors benefit from the location of Altura Credit Union University branch on University Avenue?
Being on University Avenue in Riverside, customers can easily access nearby hotels, dining options, and financial services, making it convenient for students and residents to manage finances while enjoying local amenities.