Alexandra gave me excellent service. She prevented further fraud from happening to my account and helped me set up my future Mortgage payments by explaining my situation to management in my mortgage company which helped me avoid any fees or issues with them.I believe that she deserves recognition and bonus. Thank you Alexandra for your help.
SS
Stewart
Oct 9, 2025
5.0
Awesome staff very helpful..Perfecta is such a sweetheart..thank you Altura credit union..😃💲💯
KM
Kathy M.
Jun 24, 2025
5.0
I had the pleasure of working with Marina while securing an auto loan through Altura, and I couldn't be more grateful for the experience. From start to finish, she was incredibly professional, patient, and knowledgeable. I didn’t even have to step foot in a car dealership and she managed to get me the car I wanted!
Marina took the time to explain all my options clearly, answered every question I had, and made the entire process smooth and stress-free. What really stood out to me was her dedication to finding the best possible loan terms for my budget and needs.
Thanks to Marina, I drove away in a car I love with financing I feel confident about. I highly recommend her to anyone looking for an honest, supportive, and experienced auto loan expert.
Thank you again, Marina!
MM
Mike McGrunt1994
Apr 16, 2023
1.0
THIS BANK CANNOT BE TRUSTED!! I obtained a personal loan for an RV during my marriage. My now ex was given the RV (and payments) by the court via decree. Both Altura and the collection agency were given a copy of the order, but refuse to remove me from the debt/ account,even after being ordered by the court to do so. They are also BOTH reporting the debt to credit agencies which is a double report ( illegal and immoral).
I wouldn't do business with these clowns again if they paid ME!!!! They will do you dirty every time... I hope they are the next one to collapse!!!
JC
Jorge Contreras
Oct 4, 2022
1.0
ATM never works , rude service , and the clerks strive to not help you and just make up excuses , it’s always a hassle to even get money I deposited AND ITS STRANGE THAT THEY ONLY RESPOND TO POSITIVE REVIEWS …
Frequently Asked Questions About Altura Credit Union
Where is Altura Credit Union's 14th Street branch located?
Altura Credit Union's 14th Street branch is located at 3451 14th Street, Riverside, CA 92501-3811, USA.
What are the main services offered at the 14th Street Altura Credit Union branch?
The branch offers services including Coin Machine, Full Service ATM, Drive-Up ATM, Notary, Night Drop, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative.
What types of accounts and loans does Altura Credit Union provide?
They provide Free Checking Accounts, Savings Accounts, Auto Loans, Personal Loans, Money Market Accounts, Mortgage Loans, Home Equity Loans, and Credit Builder products.
What are the operating hours for the Altura Credit Union 14th Street branch?
The branch is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Is the Altura Credit Union 14th Street branch accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking, and also features a drive-through for accessibility.
Is there mobile app support for Altura Credit Union members?
Yes, Altura Credit Union offers mobile apps available on both Android and iOS platforms for convenient banking.
What nearby public and government services are close to Altura Credit Union on 14th Street?
Nearby government and public services include Rod Danielson Chapter 13 Trustee, Riverside CA central government office, and Riverside County Department of Veterans' Services which could be convenient for customers needing related services.
Are there any legal or law offices near the 14th Street branch of Altura Credit Union?
Yes, nearby legal offices include The Rodriguez Law Group and The Law Office of David E. Grande, useful for customers who might seek legal advice alongside financial services.
What are some nearby dining options customers can visit before or after their appointment at Altura Credit Union?
Customers can visit Jack in the Box, a fast food restaurant nearby, for a quick meal before or after their visit to the credit union.
Are there community or charitable organizations close to Altura Credit Union on 14th Street?
Yes, nearby organizations include Riverside Community Health Foundation and The Pink Ribbon Place, which customers might find interesting to support or learn about during their visit.