Citi

2.9
33 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
18260 Sherman Way, Reseda, CA
91335, United States

Hours

Reviews

2.9
33 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
1
1 star
15
  • BC
    bogdan cojocneanu
    Dec 23, 2025
    5.0
    Sharon, thank you so much for your professionalism and kindness. Thank you Eldridge, Angel too. Happy Holidays!
  • AA
    Alix
    Feb 5, 2021
    1.0
    Terrible customer service just no other word to describe
  • FM
    Frank Mar
    Sep 2, 2016
    1.0
    Really Bad, Customer Services, went in for a "new card" waited for about 45mins to be told that they ran out of temporary cards.
  • AO
    Andrey Orlov
    Jun 9, 2016
    1.0
    Worst customer service EVER. Here is my story... I lost my bank card and immediately came to this branch in person in order to cancel my lost card and get a new one. I clearly communicated to the teller that I lost my card, that it needs to be canceled and that I need a new card... I also deposited a check. The teller told me that everything was taking care off and that I am going to receive my new card in the mail within next 4 business days. Close to two weeks go by and I still don't have my card. I check my online transaction history and it shows that the teller never canceled my card that was lost and someone has been illegally using it for the past week, pretty much spending ALL the money in my account. WOW! Just WOW! Now I have to deal with their fraud department and hope those hundreds of dollars are returned to me.
  • TT
    TuneNoose
    Mar 31, 2015
    4.0
    Great service. Friendly people.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at this location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products and services through Citi Personal Wealth Management.

What are the operating hours for Citi in Reseda, CA?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and major holidays like November 11, November 27, and December 25.