Columbia Bank

3.5
15 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
1770 Pine Street, Redding, CA
96001, United States

Hours

Reviews

3.5
15 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
0
1 star
4
  • KJ
    Kathy Jones
    Aug 15, 2025
    5.0
    Amelia was exceptional with customer service, I've never had such a wonderful experience at this bank which I've been at for 40 years. She's awesome!
  • VA
    v a
    Jan 22, 2024
    5.0
    I just opened a account at the down town redding branch I've been cashing my check there for about 6 months the company I work for banks there never a issue always friendly I had just received my bank card and a couple of .com companies tried to take my money after I messed up they stopped them immediately and texted me directly thank you Umpqua
  • ME
    Marquiz Everett
    Dec 11, 2023
    1.0
    The absolute worst customer service ever. Aloof and annoyed at problems that THEY ARE RESPONSIBLE FOR!!!!!! Met with COMPLETE RESISTANCE in cashing a PAYROLL check on MORE THAN ONE OCCASION. Thanks for completely disgusting me with your actions time and time again. P. S. If the manager takes my phone number, And says that they'll call me back, It's just good business to follow through. I shouldn't have had to call back To discuss a problem you caused. coincidentally, I've had issues cashing my check at this branch on several occasions. I'll try the other branch, As your manager suggested. Happy Holidays.
  • PP
    Perry Poindexter
    Feb 7, 2023
    5.0
    Have been banking here since I was 15! The people are awesome to work with
  • SM
    Susan Anderson (MadameThreads)
    Dec 23, 2020
    4.0
    Lobby currently closed (Christmas week) due to staffing levels. May be different after holidays. Drive thru and ATM available

Frequently Asked Questions About Columbia Bank

What are the operating hours for Columbia Bank on weekdays?

Columbia Bank is open from 9:00 AM to 5:00 PM Monday through Friday.

Is Columbia Bank open on weekends?

No, Columbia Bank is closed on Saturdays and Sundays.