Altura Credit Union

3.5
55 reviews

About

Credit Union

Details

  • Wheelchair accessible entranceAvailable

Location

Altura Credit Union
72877 Dinah Shore Drive, Rancho Mirage, CA
92270, United States

Hours

Reviews

3.5
55 reviews
5 stars
28
4 stars
3
3 stars
8
2 stars
2
1 star
14
  • DB
    Doug Bradshaw
    2 days ago
    5.0
    Myra was very helpful in getting an issue resolved for me that customer service via the phone was not able to do twice. I appreciate her professionalism. Very helpful!
  • FI
    Fire Ice
    Sep 25, 2025
    1.0
    Staff is not friendly and their customer service is horrible. Paid off a car and they gave me receipt and said have a nice day. Question when is the pink slip being released and how long does it take to get to me. Avoid this credit as their are other credit unions or your better off using their banking online, so you don't have to deal with their inexperienced staff.
  • JS
    J S
    Sep 17, 2025
    1.0
    I had an account with them, but went ahead and closed it. The reason being is every time I went to make a deposit. They asked me where I got the money from.
  • TB
    Tony Brimer
    Aug 30, 2025
    5.0
    Easy, convenient, used the ATM. Plenty of parking. Well lit.
  • JP
    jennifer P
    Jun 28, 2025
    1.0
    Costumer service has gone way down. Anytime I call to find out the balance of my auto loan they have such a bad attitude. I don’t know why they can’t make it easy to see your balance in the payment portal and also why it’s such a hassle for them to tell me what the balance is. Loan is almost paid off and I will not be using them again for any thing else. Quite sad cuz I used to really like Altura and recommend them to a lot of people. You really need to retrain your associates the lack of compassion and courtesy is losing you BUSINESS!!!!!

Frequently Asked Questions About Altura Credit Union

What are the operating hours of Altura Credit Union in Rancho Mirage?

Altura Credit Union in Rancho Mirage is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Where is Altura Credit Union located in Rancho Mirage?

Altura Credit Union is located at 72877 Dinah Shore Drive, Suite 100, Rancho Mirage, CA 92270, USA.