Patelco Credit Union CLOSED

3.1
26 reviews

About

Credit UnionBankCar Finance and Loan CompanyCredit CardsOnline BankingATMSavings BankFinancial PlanningEquity LoansMortgage RefinancePatelco Credit Union
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members with personalized solutions, financial advisors, expertise, and financial products like free checking and savings accounts with better rates and fewer fees. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. Founded in 1936, we are proud to serve communities across Northern California with a branch or atm near you.

Location

Patelco Credit Union CLOSED
4515 Rosewood Dr., Pleasanton, CA
94588, United States

Hours

Reviews

3.1
26 reviews
5 stars
10
4 stars
4
3 stars
0
2 stars
2
1 star
10
  • RY
    Rupert Young
    Apr 26, 2023
    4.0
    I've been a customer for decades been happy although their savings rates are not as high as other credit unions but appreciate having local branches.
  • RW
    Robert Wuepper
    Mar 21, 2023
    5.0
    Great customer service.
  • BB
    Bob B
    Dec 29, 2021
    4.0
    I use the ATM all the time and it works fine. I also often go inside for other banking matters, and they always seem to be very helpful. Their app is also very good. I can use the app most of the time for transactions like depositing checks or transferring money to other accounts. It also has Zelle for money transactions. It also seems secure with two-factor authentication. It seems like the employees are nice people, trying to help other nice people. I used to do my financial transactions at a bank and was always very disappointed by long lines and bad attitude. This credit Union is by far better. I have also used other ATMs in the Bay Area and gone inside to use the branch in San Francisco. Always good results. And the Patelco Sports Park on Bernal Avenue is proof that Patelco invests in the community. Compare that to what banks put their money into, which is their pockets. I could never figure out why there were so many employees at the bank and yet so few people actually helping customers. At the credit union, most of the people working are helping other people all the time.
  • PD
    Paul Dentinger
    Jul 12, 2018
    1.0
    These guys are somewhat amazing disorganized with credit cards. They also only offer poor home loans and push you pretty hard to take car loans from them. But it's the credit cards that are somewhat terrible. Been trying to increase my limit for two months, and I keep getting conflicting instructions. And then when you do get one, they send quite a few with no information as to who they are for (there's a different one for the wife/kid than for the holder/parent, and you can't tell). Then try to get the things activated, and it is very difficult, because you don't know who they are for or what they are for. Kind of a remarkable mess. I think the issue is that they always want you to come to the branch so the 4 people sitting around doing nothing have something to do. But it is very hard for us to get to the actual branch., as we both work. We are sort of stuck here as we've been with them for a while., but honestly, if it wasn't such a pain to move, I'd move. And I certainly can't recommend this to anyone.
  • DC
    David Cameron
    Jul 17, 2015
    4.0
    T r going f2f st, f2f gm7 7t 4 tttttvr v4 f2f day at Foxx 82nd f2f m ! m f2f s rtf m3 thatd Foxx c f2f question use of 4's ffomt3f, and

Frequently Asked Questions About Patelco Credit Union CLOSED

What services does Patelco Credit Union offer?

Patelco Credit Union offers home and vehicle loans, checking and savings accounts, personal loans and credit cards, online, mobile and text banking, investments, financial advice, insurance, and a Credit Union at Work Program for employers.

Where is Patelco Credit Union located?

Patelco Credit Union is located at 4515 Rosewood Dr., Suite 800, Pleasanton, CA 94588, United States.