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Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
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- BBBob BDec 29, 20214.0I use the ATM all the time and it works fine. I also often go inside for other banking matters, and they always seem to be very helpful. Their app is also very good. I can use the app most of the time for transactions like depositing checks or transferring money to other accounts. It also has Zelle for money transactions. It also seems secure with two-factor authentication. It seems like the employees are nice people, trying to help other nice people. I used to do my financial transactions at a bank and was always very disappointed by long lines and bad attitude. This credit Union is by far better. I have also used other ATMs in the Bay Area and gone inside to use the branch in San Francisco. Always good results. And the Patelco Sports Park on Bernal Avenue is proof that Patelco invests in the community. Compare that to what banks put their money into, which is their pockets. I could never figure out why there were so many employees at the bank and yet so few people actually helping customers. At the credit union, most of the people working are helping other people all the time.
- PLPrem LakhanpalMar 12, 20195.0Recently, I needed to refinance my Car Loan and did extensive search. Finally, I decided to go with Patelco Credit Union, Rosewood Drive, Branch and I am extremely satisfied with their services!! My main interaction at the Branch was with Katie and Ellen who did an amazing job!! I highly recommend this Branch for their unparalleled level of service and courtesy!!
- PDPaul DentingerJul 12, 20181.0These guys are somewhat amazing disorganized with credit cards. They also only offer poor home loans and push you pretty hard to take car loans from them. But it's the credit cards that are somewhat terrible. Been trying to increase my limit for two months, and I keep getting conflicting instructions. And then when you do get one, they send quite a few with no information as to who they are for (there's a different one for the wife/kid than for the holder/parent, and you can't tell). Then try to get the things activated, and it is very difficult, because you don't know who they are for or what they are for. Kind of a remarkable mess. I think the issue is that they always want you to come to the branch so the 4 people sitting around doing nothing have something to do. But it is very hard for us to get to the actual branch., as we both work. We are sort of stuck here as we've been with them for a while., but honestly, if it wasn't such a pain to move, I'd move. And I certainly can't recommend this to anyone.
Frequently Asked Questions About Patelco Credit Union
What services does Patelco Credit Union offer?
Patelco Credit Union offers home and vehicle loans, checking and savings accounts, personal loans and credit cards, online, mobile and text banking, investments, financial advice, insurance, and a Credit Union at Work Program for employers.
Where is Patelco Credit Union located?
Patelco Credit Union is located at 4515 Rosewood Dr., Suite 800, Pleasanton, CA 94588, United States.
What are the typical operating hours of Patelco Credit Union?
Patelco Credit Union branch at this address is currently closed all days of the week.
Is Patelco Credit Union a for-profit or not-for-profit institution?
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its members.
How can I lower my auto loan or credit card payments with Patelco?
You can lower your auto loan or credit card payments by switching to Patelco Credit Union. More information is available at https://www.patelco.org/switch.
Since when has Patelco Credit Union been serving members?
Patelco Credit Union was established in 1936 and has been serving members since then.
How can customers reach Patelco Credit Union for support?
You can reach Patelco Credit Union locally at +1 925-460-1020 or their main phone line at +1 800-358-8228.
What nearby restaurants can I visit before or after my visit to Patelco Credit Union?
Nearby restaurants include Arusuvai Virunthu, L&L Hawaiian Barbecue, Sugandh Indian Cuisine, El Balazo, and Ananda Bhavan, offering a variety of cuisines from Indian to Hawaiian and Mexican.
Are there any shopping centers or stores near Patelco Credit Union for convenient errands?
Yes, nearby shopping options include Metro 580 shopping center, Kohl's department store, Payless ShoeSource, Sally Beauty, SEPHORA, and Walmart Pleasanton - Rosewood Dr for diverse shopping needs.
What other financial or service businesses are located close to Patelco Credit Union?
Nearby businesses include America's Best Contacts & Eyeglasses for optical needs, Farmers Insurance District 44 for insurance services, Western Union for money transfers, and Verizon Wireless for mobile phones.