Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Management and Staff are uneducated on what the laws are for video taping from a public sidewalk, there is no laws are regulations against filming or video taping from a public sidewalk. Your bank is in a fishbowl. You have multiple cameras mounted on the outside on the public sidewalk and the ones inside are facing the street, so it's ok for you to record but not the public on a public sidewalk. If your employees are not comfortable with cameras maybe get a job in a warehouse. Or a building without windows. Also your civil rights does not give you the right to tell a person or public sidewalk they can't record you there is no expectation of privacy and public no different than you don't tell people hey I'm recording you when you want down the sidewalk then your manager comes out and harasses of all my citizen standing on a public sidewalk telling her she does not have rights in the USA.
SS
Scott “and” Sarah
Oct 7, 2025
1.0
They have the personality of a cat trying to pass a Brillo pad.
RC
Robin Carey
Jul 24, 2025
1.0
Absolutely the worst bank service as of late. Started out great. Have been a customer for 7 years and recently had so many problems with mobile deposits. Direct deposits and customer service.
MC
M. R. Clevenger
Dec 31, 2018
5.0
Excellent Bank! Friendly supportive efficient service! Much appreciated superior banking! Very conveniently located! Good hours!
JW
Jordan Wells
May 9, 2018
1.0
I've been trying to close my account with Umpqua bank for over a month now. Initially I called into their customer service line and their representative said that I needed to sign in online and create a message and state that I wanted to close my account. So thats what I did, and Umpqua responded that they needed additional approval from the Petaluma office before they can close the account and they would be contacting me. It has been over a month since I put in my request and nobody has contacted me. Meanwhile they keep taking fees from my account. This is very bad customer service. I will NEVER be banking with Umpqua again. I recommend you look elsewhere for your banking needs
Columbia Bank is located at 201 Western Ave, Petaluma, CA 94952, USA.
What are the operating hours of Columbia Bank during weekdays?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is Columbia Bank open on public holidays?
Columbia Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact Columbia Bank by phone?
You can reach Columbia Bank at their main phone number +1 707-763-4555 or toll-free at +1 866-486-7782.
Where can I find more information about Columbia Bank online?
Visit their website at https://locations.umpquabank.com/ca/petaluma/201-western-ave or check out their LinkedIn and Facebook pages for updates.
Does Columbia Bank offer online appointment booking?
Yes, you can book appointments online through their reservation page at https://outlook.office365.com/owa/calendar/Petaluma1@Columbiabank.com/bookings/.
What types of financial services does Columbia Bank provide?
Columbia Bank offers business banking services, loan agency assistance, and personalized financial solutions combining national strength with community care.
Are there convenient places to eat near Columbia Bank in Petaluma?
Yes, nearby you can find The Bagel Mill, Stockhome Mediterranean Restaurant, Shree Indian Cuisine, Andy's Kitchen sushi restaurant, and ZENSHI Handcrafted Sushi for dining options.
Where can I find other banking or financial services near Columbia Bank?
Close to Columbia Bank, you'll find Umpqua Bank, Wells Fargo Advisors, Chase Bank, Zim Wealth Management, and multiple mortgage lenders like Michael Brouse - NorCal Reverse Mortgage and Chase Mortgage.
What nearby services or shops could I visit alongside Columbia Bank?
Nearby you can visit Alphabet Soup Thrift Store, Redwood Cleaners, First Hand Nails beauty salon, and the Petaluma Karate Club for fitness and community activities.