Citi

Reviews

• KL

  Kyuman Lee

  Sep 10, 2025
  5.0
  Juan is so kind. Had unforgettable experience.
• LJ

  lyn jo

  Oct 24, 2023
  5.0
  The service of this bank is very satisfactory. Jimmy Fong is really good.
• RH

  R G (RG Honest)

  Dec 21, 2022
  4.0
  For the past few months, I have been working with this CITI bank to close out several estate accounts. It's manager Mr. Danilyuk has been the primary representative helping me. I have found Mr. Danilyuk very helpful and patient throughout the lengthy process. He has been prompt to return phone calls and e-mails, always friendly and professional. Today, was my final transaction at this location. I was waiting for an appointment with Mr. Danilyuk and one of his team members. I overheard he and a long time customer talking. Mr. Danilyuk had thanked her for a box of chocolates that she and her husband had apparently given him for Christmas. She replied that she greatly appreciated his help over the years and that she and her husband had a high level of confidence and trust in him. He thanked her. She then mentioned this branches staff as being helpful, but mentioned some time in the past, they he had caught a transaction or situation that has saved she and her husband (both older seniors) money. Mr. Danilyuk expressed his gratitude for their business and banking relationship. Other than working with this manager at this CITI bank location to close out several estate accounts, I've only been an observer. My observations from about seven visits have all been positive. The few other staff I have interacted with were also friendly and helpful. All of the customers I have observed coming into this location while I was waiting for meetings over the past four months seemed very satisfied with the help they were receiving. However, what was most impressive was just hearing this customer talking with the manager about how much they trust him and this branch. I can't think of a higher recommendation than a customer having that kind of confidence in their financial institution.

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