Wells Fargo Bank

Reviews

• BR

  Bob Rob

  Nov 22, 2024
  1.0
  I have MY bank card with entered My PIN number yet the teller wouldn’t let ME (there person whose name is on the account) deposit money with my ID that was current.Then I went outside that same second and deposited using the atm, wasting my time even talking to them and she couldn’t give me a proper reason why I can’t deposit.
• AV

  Andrea Vitale

  Apr 7, 2023
  1.0
  I try to avoid this branch because every encounter with Jaklin has been terrible. She has absolutely no customer service skills whatsoever. She’s rude and disrespectful and the fact that she’s still working at this bank makes me not want to do business with them.
• LM

  Levi Magneson

  Sep 19, 2022
  1.0
  Made an appointment for a check endorsement, oh wait they have to mail it out, so in stead of wasting my time why not just tell me that. This is why I quit using Wells Fargo years ago, I wouldn't use them now but they bought my loan from bobcat.
• JW

  Joel Wylder

  Apr 8, 2016
  1.0
  Wells Fargo is our mortgage holder. My wife went to the Paradise branch to cash a property loss check that was made out to her and Wells Fargo. It took two trips to get them to stamp/sign off on the check so she could take it to her bank to deposit. Her bank, after checking with their corporate office, said the stamp that was used was not the correct stamp and the signature of the banker was illegible and sent her back to Wells Fargo. She was then treated incredibly rudely by who I think was Wells Fargo bank manager. She informed my wife that that is the only stamp they use - period. To note, they had a drawer full of various stamps so it took a while to find the stamp that was eventually used. An associate then collected several stamps that were in the drawer and dumped them in the trash. My wife was then sent back to her bank which called Wells Fargo to try and straighten this out. Her bank manager's ultimate advice after being unable to resolve this matter with Wells Fargo was try to take the check to a branch in Chico, a nearby city, to see if they could use the appropriate stamp. A total of five trips between the two banks and still we cannot cash this check. How ridiculous to have to travel to a different city to try and get the proper endorsement. We were considering changing banks to Wells Fargo since they are our mortgage holder, however, than will NOT be happening. I think Wells Fargo definitely needs to work on their customer service. If they treat potential clients in this fashion I can't imagine they will be getting many more accounts.
• TJ

  Tammy Jaynes

  Feb 18, 2015
  1.0
  Botched appraisals, the run around, just a very unpleasant experience. We were trying to obtain a refinance on our business property. All was fine until the appraisal. We paid 1000$ to have it appraised. When the appraisal came in, it was extremely low. We also had a fair market evaluation done on the property several months prior. There was over a 200,000$ difference between the two. They agreed it seemed odd so they ordered a second appraisal that came back slightly higher but still way off. We asked the bank to let us see the appraisal and they refused and wanted to know what company they dealt with. We wanted to see which comparables they used. They refused to allow us to see any of the appraisals. Appraisals on OUR property that WE paid 1000$ to have done. Aside from that they tried to revise the loan terms, asking us to attach our house and take up the remaining balance (due to the low appraisal) as a second. When we said no they then asked us to do a unsecured loan,(thus tanking our excellent credit) for the difference. Do Not business with them unless you like shady deals and very unprofessional services. They deal with very bad appraisal companies and will not disclose any information about who they deal with or where they get their information.

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