Wells Fargo Bank

Reviews

• DS

  Dawna Smiley

  Dec 28, 2025
  5.0
  We had a bit of a wait, but this is small town banking, and everyone there is so friendly. This is the first time my dad has been up and had to use the Wells Fargo up here, and it was a much different, more personal experience for him.
• TG

  tabbi gardner

  Apr 17, 2023
  5.0
  Love the staff there, always very friendly, they know everyone by first name, very clean bank too.
• DS

  Dana Sutton

  Jan 21, 2022
  5.0
  Nice friendly bank. Linda was very helpful setting up a POD for my daughter.
• JW

  Joel Wylder

  Apr 8, 2016
  1.0
  Wells Fargo is our mortgage holder. My wife went to the Paradise branch to cash a property loss check that was made out to her and Wells Fargo. It took two trips to get them to stamp/sign off on the check so she could take it to her bank to deposit. Her bank, after checking with their corporate office, said the stamp that was used was not the correct stamp and the signature of the banker was illegible and sent her back to Wells Fargo. She was then treated incredibly rudely by who I think was Wells Fargo bank manager. She informed my wife that that is the only stamp they use - period. To note, they had a drawer full of various stamps so it took a while to find the stamp that was eventually used. An associate then collected several stamps that were in the drawer and dumped them in the trash. My wife was then sent back to her bank which called Wells Fargo to try and straighten this out. Her bank manager's ultimate advice after being unable to resolve this matter with Wells Fargo was try to take the check to a branch in Chico, a nearby city, to see if they could use the appropriate stamp. A total of five trips between the two banks and still we cannot cash this check. How ridiculous to have to travel to a different city to try and get the proper endorsement. We were considering changing banks to Wells Fargo since they are our mortgage holder, however, than will NOT be happening. I think Wells Fargo definitely needs to work on their customer service. If they treat potential clients in this fashion I can't imagine they will be getting many more accounts.
• JH

  Joseph Hlebica

  Apr 7, 2014
  5.0
  Teller Jesse was extremely sociable, complimentary, and very eager to please. I can honestly say I have never had a more enjoyable experience meeting and conversing with a bank teller! Wells Fargo has a very talented and ambitious employee in Jesse, and should be proud of her service. She is definitely going places! Sincerely, Joseph W. Hlebica, MS/L.Ac WellnessOne of Redding

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