Citi

2.5
20 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2401 El Camino Real, Palo Alto, CA
94306, United States

Hours

Reviews

2.5
20 reviews
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  • NC
    Nicholas Carlo
    Aug 22, 2025
    1.0
    Very Crappy Service!!! I went to park my car there while nobody was at the bank. The security guard then came up and told me I had to go as I was not a customer of citi bank. After showing him my debit, and credit card with citi bank he still didn't care and threatened to write me a ticket. I have two high six figure accounts with citi bank that I'm now going to cancel and move back to Bank of America they treated me like a king there. I Only moved to this bank for there high APY but at this point I could care less as they treat me like dirt.
  • AF
    Aqua Fairy
    May 6, 2025
    1.0
    Agree with previous reviews - avoid this branch. Absolutely helpless. Never been in such an unprofessional branch before.
  • SZ
    Sen Zhao
    Apr 13, 2024
    1.0
    Rude and unhelpful services.
  • SC
    Shan Chen
    May 26, 2019
    4.0
    Opened an account the other day. My banker was nice and helpful though a bit slow.
  • JM
    John Mmm
    Nov 6, 2018
    1.0
    Employees told me Home is more important than money

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Palo Alto branch?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products and services at this location.

What are the operating hours for Citi in Palo Alto?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays, as well as certain holidays.