First Citizens Bank

2.9
8 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Details

  • Drive-throughNot available

Location

First Citizens Bank
44-495 Town Center Way, Palm Desert, CA
92260, United States

Hours

Reviews

2.9
8 reviews
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  • AH
    Arlene Handler-Smith
    Dec 31, 2025
    4.0
    Kim Hearth, as well as all the other staff there, provide exceptional service. They tellers greet customers by name, and in the 15+ years . Kim has figured things out for me, assisted me as well as my 90yo mom, and gone always goes above and beyond. I have been banking with them, Kim is the reason we stay with First Citizens
  • AD
    Alex D
    Jun 24, 2025
    5.0
    This review is only for the Palm Desert First Citizens Bank: I live more than 3 hours away from this bank, but I only deal with First Citizens Bank here. This is very literally the best bank branch I deal with, not just for First Citizens, but for all 8 banks/credit unions I use/deal with on a regular basis with physical locations (Chase, US Bank, PNC, PenFed, Citi, BofA, and FF FCU). This can not be said for First Citizens corporate, nor their average bank, but this branch is awesome. The personnel and management at this branch need to be commended for their professionalism, promptness, and customer care. First Citizens should start running trainees for other branches through here as a model office.
  • KY
    kelly yllek
    Aug 19, 2022
    1.0
    Phone calling didn't pickup directly just transfer to 1800 have too waisted times!!

Frequently Asked Questions About First Citizens Bank

Where is First Citizens Bank located in Palm Desert?

First Citizens Bank is located at 44-495 Town Center Way, Suite A, Palm Desert, CA 92260.

What are the First Citizens Bank branch hours in Palm Desert?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.