Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
2.7
28 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
2
1 star
14
- YSYoung StunnaMay 16, 20245.0Stephanie Garcia the manager did a great job assisting us, we had a bit of a back and forth because I needed to communicate exactly what my uncle needed. She helped us getting a transaction history and what we needed. Thank you Stefany great customer service took 20 minutes and we were on our way.
- JRJ RJan 25, 20231.0They never answer the phones. Have to call over and over to finally get someone on the phone. They take forever to do what they say they will do and it takes repeated phone calls to get information. Thankfully we are closing our account and moving our funds so we never have to deal with them again. Would give zero stars if possible.
- JRjose ramirezJul 5, 20211.0Horrible customer service it's a hassle even to get change from these people and they always have only two tellers
- MMMoney MoneyMay 4, 20211.0Worsted bank ever Horrible customer service And if there's ever any fraudulent charges made they don't even investigate or pay back Go Wells Fargo or Bank of America Not a used car lot Citibank
Frequently Asked Questions About Citi
What products and services does Citi offer at the Pacoima location?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products at the Pacoima location.
Where is the Citi branch located in Pacoima?
The Citi branch is located at 13657 Van Nuys Blvd, Pacoima, CA 91331, United States.
What are the operating hours for Citi in Pacoima?
Citi is open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the Citi branch in Pacoima closed on any holidays?
Yes, the Pacoima Citi branch is closed on November 11, November 27, and December 25, 2025, for holidays.
How can I contact the Citi branch in Pacoima?
You can contact the Pacoima Citi branch by phone at +1 818-869-6134.
Does Citi offer mortgage and lending products at this location?
Yes, mortgage and lending products are offered by Citibank, N.A. at the Pacoima location.
Are there any nearby places to eat close to the Citi branch in Pacoima?
Yes, nearby dining options include Birrieria Rosa Maria (Mexican), Jack in the Box (fast food), Panda Rey, El Sesteo Mariscos (seafood), Antonio's Tacos and Kabob, Suchitlan Restaurant (Salvadoran), and El Suchitlan Restaurant.
What nearby stores can customers visit around the Citi branch in Pacoima?
Customers can visit nearby stores such as Style Wear Selection (women's clothing), Mother's Nutritional Center (grocery and health food), Pacoima Pawn Shop (jewelry and discount store), iEnvy Boutique (women's clothing and fashion), and Montes Colors (wholesale and automotive repair).
Are there any financial or insurance services near Citi in Pacoima?
Yes, nearby financial services include Citibank, H&R Block, and Prominence Real Estate Inc. Also, John Hernandez - State Farm Insurance Agent provides insurance services nearby.
What healthcare services are available near the Citi branch in Pacoima?
Nearby healthcare services include Saint Ana Women's Medical Clinic (hospital and family practice), Twin Palms Dental (dentist), Que Paso Group (addiction treatment and mental health), and Dorado Pharmacy 2.