Business Details
About
Currency Exchange Service
Currency Exchange International specializes in foreign currency exchange. CXI buys and sells more than 80 foreign currencies and holds currency in stock daily (a plus for late planners). CXI’s convenient service is easier than banks or airports with less lines. Reserve foreign currency online or over the phone with us before coming to the branch. CXI's aim is to provide the best exchange rates and highest level of customer service, so all customers walk away having a positive exchange experience. Ask about our Best Rate Guarantee and Currency Price Protection. Limited EUR, GBP, CAD, MXN coins accepted. No other FX coins accepted. Happy Travels!
Location
Hours
Reviews
4.3
48 reviews
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- JBJessica BrownDec 8, 20255.0Emily is the best help! She is so incredibly sweet and made my transaction so easy. I appreciate the amazing service, 10/10!
- MDMara DavisSep 25, 20255.0Emily was awesome! Very helpful and efficient. Highly recommend visiting her for any currency exchange needs.
- VRVictoria RamirezAug 6, 20251.0Rude
- ACAndy CervantesJul 30, 20252.0For quick money exchange, it works very well and gets you in and out quick, which is great if you require change of currency last minute. But as for the rates, it is just terrible. As of 07/30/2025, The national exchange for U.S. dollars to Vietnamese Dong is 1 Dollar = 26,202.50 VND. When I got there and did the currency exchange for 400 dollars, their rate was 1 dollar = 16490.76 VND. From all that, I got 7mil VND and that equated to roughly ~270 Dollars. I understand that the exchange will not be a one-to-one and that there will be added fees along with the currency exchange; I will take responsibility for not thoroughly checking that at this location but damn, way to steal people's money with these terrible rates. I may have better luck exchanging the money at that nation's national banks for currency exchange. This is just disappointing.
- VBVicki BurchfieldJan 14, 20191.0Their sloppy business practices and lack of caring have caused a huge hassle and may have lost me $80. I took a 10- or 15-year-old travelers cheque I had lying around to this CXI. The man working there decided after he had me endorse the check to CXI and ran the approval with American Express that the cheque didn't look right and refused to give me the money. Because I had already endorsed the cheque to them and they had it approved with AmEx, I could not take it anywhere else. I had to send it to AmEx and hope things are sorted out, and I have no idea when, or if, I will actually get my money. The man working there was uninterested in making any effort to correct his mistake. He should have verified the cheque before he had me sign it. Since he didn't, he should've contacted AmEx to see if they could help verify the appearance of an older cheque, but he wouldn't. He called his manager only after we suggested it (he wanted me to come back on Monday morning to speak with her), and she was also unhelpful.
Frequently Asked Questions About Currency Exchange International
What is an exchange rate and how does it work?
An exchange rate between two currencies is the price of a country's currency in relation to another currency (called a currency pair). An exchange rate thus has two components, the domestic currency and a foreign currency.
Currencies can be quoted either directly (how much 1 domestic currency unit, for example: $1USD is X amount of Euros, is worth in the foreign currency) or indirectly (how much 1 foreign currency unit, for example: 1 Euro is X amount of USD, is worth in the domestic currency).
What is CXI’s Best Rate Guarantee?
This guarantee means CXI's company-owned location will match or beat the exchange rate given by any local bank or airport for the same product and service on the same day and time of the exchange. If you find a better rate within the same city and on the same day as the CXI branch you plan to exchange with, notify the CXI branch. Our branch will confirm that the rate you present is for the same amount and currency as you plan to exchange with CXI. Once confirmed with the bank or airport, CXI will match or beat the given rate. This is only valid prior to an exchange and is not valid after an exchange has already been completed.
Best Rate Guarantee cannot be applied to online purchases for Home Delivery
Please note that the policies of affiliate-owned locations listed on our website may vary – please contact affiliate-owned locations at their listed phone number to confirm whether they offer this Best Rate Guarantee.
Is it safe to order foreign currency online?
CXI is proud to provide its customers a secure platform to purchase their currency. We provide for the security of our users by enabling the encryption of data transmitted between Currency Exchange International, Corp and your browser during an SSL/TLS encrypted session.
How does currency reservation work?
First, select your desired currency and a branch location for pick up. On the Cart page, enter how much of that currency you want to reserve (an indication rate will be used for your reference) or the USD equivalent. If you want to add another currency select “Add New Currency” and enter the amount for this as well. Once you have all of the currencies you’d like to reserve, select “Proceed to Checkout”. You will now enter your contact information and select “Reserve Currency”. You will see a confirmation of your order and a confirmation will be sent to your provided email address. CXI's representative will contact with you and confirm when the reserved order will be available for pick up. You will pay for the order when you pick up the reserved currency.
What do I do with the foreign currency I bought at CXI when I get back from my trip?
If you are returning with foreign currency, CXI will be happy to exchange it back to USD at one of our 30+ retail branches. The rate will be the buyback exchange rate of the day you bring in the foreign currency. Don't forget it's also covered by our Best Rate Guarantee.
Does CXI exchange foreign coins?
CXI now exchanges the following coins at our branch locations:
1 & 2 EUR
1 & 2 CAD
1 & 2 GBP
10 & 20 MXN
How long will the branch keep my currency reservation?
The branch will keep your currency on hand for 7 business days before putting it back into inventory. If you will not be able to pick it up within 7 business days, please call your local CXI branch.
What is the difference between an exchange rate for Home Delivery and an indication rate for Reservation?
Branch Pickup Reservations
Our exchange rates are locked in every weekday at our branches around 8 AM EST. The rate you receive when you make the online reservation is the exchange rate (indication rate) of that day, so it is good for that day only. The exchange rate you pay will be that of the day when you actually pick up and pay for the currency. The indication rate gives you a good reference point as currency exchange rates typically move less than 3% day to day.
Home Delivery Orders
Our exchange rates are locked in every weekday online around 8 AM EST. Home Delivery Orders are paid for when you complete the online checkout at the exchange rate displayed. Home Delivery does not use indication rates.
What are CXI's fees for branch pick up reservations?
California = no fees (exchange or Credit Card convenience fee)
What are CXI's fees for home delivery orders?
CXI has no exchange fees for home delivery orders. Order $1,000 or more to receive free shipping that includes 2 Day and Standard Overnight delivery!
CXI ships your order the safest, most secure way with adult signature required for qualifying Home Delivery orders. You can select from the shipping types: 2 Day (2 business days), Standard Overnight (next business day), and Priority Overnight (next business day) shipping. There is no shipping fee for 2 Day shipping and Standard Overnight shipping on transactions $1,000 in USD value or more. For transactions less than $1,000 in USD value, 2 Day shipping is a $17 shipping fee. Standard Overnight shipping is a $30 shipping fee. Priority Overnight shipping for a $40 shipping fee on transactions of any value.
Home Delivery orders can be paid for with most major credit or debit cards issued in the United States registered in the correct name, associated address and with sufficient funds available to cover the order and any applicable fees. CXI does not accept international credit cards or prepaid credit cards. Customers attempting to pay with international credit cards or prepaid cards will automatically be denied by the website at checkout.
What services does Currency Exchange International offer?
Currency Exchange International specializes in foreign currency exchange, buying and selling more than 80 foreign currencies. They also provide financial services, travel services, and gold dealing.
Where is Currency Exchange International located?
It is located at 1 Mills Circle, Ste 357, Ontario, CA 91764, United States, next to Forever 21 near the Food Court Entrance.
What are the operating hours of this Currency Exchange International branch?
The branch is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM, with some holiday variations.
What payment options are accepted at Currency Exchange International?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Currency Exchange International have a Best Rate Guarantee?
Yes, CXI offers a Best Rate Guarantee where they will match or beat any exchange rate for the same amount and currency offered by local banks or airports in the same city, on the same day and time, prior to the exchange.
Can I reserve foreign currency online to pick up at this location?
Yes, you can reserve the currency online or over the phone for branch pick up, and the branch will hold your reservation for 7 business days.
Does the branch accept foreign coins for exchange?
Yes, CXI accepts limited coins: 1 & 2 EUR, 1 & 2 CAD, 1 & 2 GBP, and 10 & 20 MXN at branch locations.
What nearby stores might I visit before or after exchanging currency at this branch?
You can visit The LEGO Store, Tilly's clothing store, or Foot Locker for sportswear, all conveniently located near Currency Exchange International in Ontario Mills Mall.
Is there a nearby dining option close to Currency Exchange International at Ontario Mills Mall?
Yes, nearby dining options include Charleys Cheesesteaks and Sbarro for casual fast food and pizza within the mall.
How can nearby stores like The LEGO Store or Tilly's enhance my visit to Currency Exchange International?
After exchanging currency, customers might enjoy shopping for toys at The LEGO Store or picking up clothing from Tilly's, making their trip to Ontario Mills Mall more convenient and enjoyable.