Citi

3.0
23 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
4017 Macarthur Blvd, Oakland, CA
94619, United States

Hours

Reviews

3.0
23 reviews
5 stars
9
4 stars
1
3 stars
3
2 stars
2
1 star
8
  • MH
    Mary Holloway
    Sep 26, 2025
    1.0
    Today is September 26th. I was in this bank to to report the death of my husband. The person I spoke to was a talk black man. He was rude and unsympathetican he never offered his condolences. He just said "you need to bring the death certificate" and walked away. This very BAD customer service
  • JT
    Johnny Teodo
    Aug 5, 2024
    1.0
    Takes 1.5 hours to add a second person to my deposit box. They are completely incompetent and don't know what to do. Long waiting time! Second, very crucial - they closed the branch without any notice for 3+ days. I keep my passport in the deposit box, so if I had to take an international flight it would have been a disaster! I needed to use the safe box, I keep coming and calling around and nobody in Citi can tell me when the branch will reopen. Instead they should have sent a letter to all safe deposit box customers notifying them of the branch closure so people can plan accordingly.
  • LT
    Leo Tzar
    Apr 3, 2023
    2.0
    This bank needs more serious security guards, I was inside the bank and one of those vulgar customer was jumping in line, threatining to beat me outside the bank, every one inside was watching including the security officer ,and the bank manager, this is a zoo not a bank, go check the survilance cam to see for yourself. Leonard Giovanni. 04/03/2023 at 10am.
  • AH
    Andrew Hess
    Jan 25, 2022
    3.0
    I've never been inside and I don't have an account, but the ATM is open later than the BofA across the street.

Frequently Asked Questions About Citi

What types of financial products does Citi offer at this location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit cards, and investment services through Citi Personal Wealth Management.

What are the regular business hours for Citi in Oakland, CA?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.