Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
2.6
16 reviews
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7
- BCBoom CookieOct 16, 20251.0Didn't even pick up the phone when I tried to call.
- CGCharles GeorgeJul 16, 20245.0After calling around we discovered there are apparently only 2 branches in Oakland with onsite notaries and only one that responded promptly and professionally - Oakland's Chinatown office! The new office is beautifully designed and the folks there are efficient and friendly. Keith T., a personal banker there, took care of our document needs in no time. He even shipped them to Citi's operations office overnight and provided us with tracking details. His attention to detail was much appreciated after our disappointing interactions with other Citi offices. He even took the time to thoroughly read our documents to makes sure everything was in order. Outstanding service and much thanks to Keith T. and the Oakland Chinatown branch!
- FFFulcan FJun 27, 20235.0the new location on webster street is great. Love the staff there, always very helpful and knowledgeable of Citi's products and services. One of the better banks in and around Oakland Chinatown and Downtown area.
- SWSamantha WatsonNov 28, 20171.0Horrible customer service. The branch manager and service manager have no respect for customers, it seems they only cater to asian clients. Their actions made me dislike Citibank as bank, very very rude everytime I asked a question the would erupt with a NO! answer before I finished the sentence. I could sense the discrimination at HIGH Levels!!!!!!!!!!
- RSRuby SungFeb 21, 20171.0The worst banking experience I have ever had! the teller was not professional at all. She was rude and mistreated the customer!
Frequently Asked Questions About Citi
What types of financial products and services does Citi in Oakland offer?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citibank, N.A.
Where is the Citi branch located in Oakland?
The Citi branch is located at 1198 Webster Street, Oakland, CA 94607, USA.
What are the operating hours of the Citi branch at 1198 Webster Street?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is the Citi branch in Oakland open on public holidays?
No, the branch is closed on holidays such as November 11, November 27, and December 25, 2025.
How can I contact the Citi branch in Oakland by phone?
You can reach the branch by phone at +1 510-380-8466.
Does Citi offer mortgage and personal loan products at this location?
Yes, mortgage and personal loan products are offered by Citibank, N.A. at this location.
Are there any nearby pizza restaurants to Citi at 1198 Webster Street?
Yes, nearby pizza restaurants include Villa York Pizza and Bare Knuckle Pizza, great spots to grab a meal before or after your banking visit.
Can I access other banking services near the Citi branch on Webster Street?
Yes, there is a Citibank branch nearby offering bank credit union services and installment loans.
What nearby schools could be convenient landmarks when visiting Citi?
Lighthouse Community Charter School, a private elementary and high school, is located close to the Citi branch and can serve as a nearby landmark.
Are there local spas or wellness centers near the Citi branch for a relaxing visit?
Oakland Springs, a day and medical spa offering sauna and wellness services, is nearby for customers seeking relaxation.