Wells Fargo Bank

Reviews

• EC

  Eunice Cuevas

  Oct 12, 2022
  1.0
  Rude indifferent staff with no customer service decorum to speak of, my partner will simply frequent other more pleasant branches and avoid this one, I would advise you follow suit and maybe they will get better staff.
• GL

  Go-Gabhi Lai

  Jun 16, 2021
  2.0
  I cannot benchmark with other branches but this one is really bad. Rotating managers; no relationship while I am holding large cash account. Lauren appears to be the bright light—one the longest tenured employee there…if all fails, reach out to her. She helps. Update: dropping my rating—Lauren has left; rudeness, indifference is the new normal!
• BG

  Bill Gere

  Apr 12, 2017
  4.0
  Brandon was great! Went into the branch a few days earlier, and got the runaround. Called today, and Brandon was very helpful. He called me back twice, and called another branch manager and set up an appointment for me when we figured out that they couldn't accomplish what I needed.
• CP

  Catherine P

  Sep 3, 2013
  1.0
  Save yourself some major headache, and choose another bank or branch. After needing to close all business and personal accounts following a theft, the branch manager and representative manage to make mistakes after mistakes. From not ordering checks when opening a checking account (!) to forgetting to order a credit card, I have yet to receive everything. And it's been 30 days! Mike, the manager, will not try to help, offer solutions, or look for answers. Carlos, the rep, will not follow up when he says he will, will avoid your calls, and will lie about what has been done to cover his tracks. I had to call another branch to get some real answers, and discover that it took them 3 weeks to simply order checks and credit card. The worst customer service, with no attempt for resolution. They should close the branch and leave the ATMs.

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