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Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
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- SBSamantha Becerra-CabralFeb 14, 20245.0I've had a amazing experience banking with Patelco!Their customer service has consistently exceeded my expectations. Friendly, knowledgeable staff make banking a breeze. I've received prompt support whenever needed thank you to the Novato team (Leda) for providing top notch service! I highly recommend Patelco for anyone seeking a reliable and customer focused banking experience.
- STsean von tellropOct 10, 20231.0I called the branch three times, nobody picked up. Wow! I guess they don't need any new customers. Wow! and Wow again. Time to shine...or not.
- JKJill KellyMay 28, 20215.0I love this small branch of my credit union. Friendly and fast service. Never a line, easy peasey.
- BSBa SuraNov 5, 20191.0Their “customer service” line is where phone calls go to die. If you’d like to be placed on hold, for at least a half hour, before being disconnected—go with this credit union. Their attention to their customers is as insulting as it is nonexistent
Frequently Asked Questions About Patelco Credit Union
What is Patelco Credit Union and what services do they offer?
Patelco Credit Union is a not-for-profit credit union serving over 500,000 members with services including home and vehicle loans, checking and savings accounts, personal loans, credit cards, investments, advice, and insurance.
Where is Patelco Credit Union located?
Patelco Credit Union is located at 112 Vintage Way, Suite C1, Novato, CA 94945, USA.
What are the operating hours of Patelco Credit Union?
Patelco Credit Union is open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like November 11 and December 25, 2025.
How can I contact Patelco Credit Union?
You can contact Patelco Credit Union locally at +1 415-683-2240 or through their main phone at +1 800-358-8228.
Does Patelco Credit Union have an online presence on social media?
Yes, Patelco Credit Union has a Facebook page at facebook.com/patelconovato, an Instagram handle @patelcocu, and a Twitter account @patelcopays.
What is the website for Patelco Credit Union?
Their official website is http://www.patelco.org.
Are there dining options near Patelco Credit Union for customers?
Yes, nearby dining options include Sushi Holic and SushiHolic Japanese Restaurant and Sushi Bar for sushi lovers, Double Rainbow Cafe for casual meals, and Extreme Pizza - Novato for pizza and salads.
What retail stores are close to Patelco Credit Union?
Nearby retail stores include Pier 1 Imports for furniture, Ulta Beauty for cosmetics, Ross Dress for Less for clothing, and Payless ShoeSource for footwear.
Are there health and beauty services near Patelco Credit Union?
Yes, nearby you can find LaserAway for laser hair removal and skin care, Benefit Cosmetics BrowBar, European Wax Center, NJ Nails Spa, and Snipz hair salon.
Can customers access banking services nearby besides Patelco Credit Union?
Yes, Bank of America ATM is located nearby for quick access to cash and banking services in addition to Patelco Credit Union.