Wells Fargo Bank

2.5
25 reviews

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
19767 Rinaldi St, Northridge, CA
91326, United States

Hours

Reviews

2.5
25 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
15
  • NM
    Nicole Martinez
    Oct 16, 2021
    1.0
    Adding: I emailed over the course of several days and finally recieved a letter basically saying "sorry your preferred location closed we have other locations". The point was the closed without notifying those with appointments. Wanted to open an account for my child. They said an appointment is required. I waited 3 weeks for my appointment. Morning of appointment I recieved an email reminder. We got there and they were "Temporarily Closed" according to signs on the door.
  • AH
    Aimee Hom
    Aug 5, 2021
    1.0
    The last few times I’ve gone to this location, different days of the week and times of day and there has been 1 teller and a line out the door. A manager (?) told me to get use to it because this is how banks will be from now on. The tellers are all very nice!
  • MP
    Mike Parker
    Jul 26, 2018
    3.0
    I've setup my credit card for autopay, but still somehow it got missed a payment, and I got a fee for that.
  • AV
    Anthony Vasquez
    Jul 28, 2016
    5.0
    Good
  • AW
    Arthur Wong
    Aug 23, 2014
    1.0
    The customer service here is horrible with their fake smiles. I have been to other wells fargo that actually care about the customer. Isn't running any business trying to please the customer? It seems here that every time I bring my mother here who needs to get things done, the customer service is lacking. Why? There is attitude from each of the bankers. Once my mom is done with her transactions, i see the bankers pointing at us, staring at our backs and giggling. Yes, my mom will ask much and ask for you to repeat things. Do you expect an elderly woman to hear like you do? This is why we have to drive a few extra miles to the chatsworth location. That location is much more accommodative. Really? This is bad management. If I was appointed for management. I would literally pull each teller to the side and give each a warning plus re-train them. This is not what customer service should be. Grow up!

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 19767 Rinaldi St, Northridge offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the operating hours for Wells Fargo Bank in Northridge?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.