Citi

3.1
12 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2170 Newbury Rd, Newbury Park, CA
91320, United States

Hours

Reviews

3.1
12 reviews
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  • SC
    Scott Collins
    Aug 26, 2025
    1.0
    Absolutely HORRIBLE experience. I called the number for my local branch so I could make an appointment to empty my father's safe deposit box. Instead the Citi automated phone system bounced me around for 7 minutes before connecting me to a live human being...in their retirement account department!! She had absolutely no idea how to transfer me. She told me to call the (805) number that I originally called in the first place!
  • DW
    David Washington
    Jul 5, 2025
    2.0
    Even after physically going to a teller to cash my check, my account is still restricted How does that make sense? No resolution, no clear answers, just ongoing issues with access to my own money. This experience has been frustrating and unacceptable. #Citibank #DoBetter
  • LH
    Linda Hayes
    Mar 15, 2025
    1.0
    I went to open up a savings account at Citibank in Newbury Park, Ca. The bank manager Cindi Hall and two employees were working. There were NO other customers in the bank. None of the bankers would help me. I had a $5000 check to open a savings account. The employees asking each other if they should help bc they were closing in 40 minutes. They decided they didn’t want to help and I should be forced to schedule an appointment. I then asked the bank manager who has opened multiple accounts for my husband, to help us to open a joint savings account. She refused because they were closing in now 30 minutes. Such poor customer service. I’m appalled that a bank manager would refuse to accept money! What’s going on in this world?
  • MG
    Mike Green
    Jun 29, 2020
    5.0
    Always nice and helpful people. Always a quick and easy visit. The manager, Cindy, is always amazingly helpful and kind. Nothing is a problem. She really makes me feel like she cares for me personally as well as a customer. All banks are about the same. The people at this one make all of the difference.Could not be any better. Thanks!
  • DW
    Debbie Williams
    Jun 13, 2017
    5.0
    Great manager and tellers

Frequently Asked Questions About Citi

What financial products and services does Citi in Newbury Park offer?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking products, credit cards, and wealth management investment products.

What are the operating hours for Citi in Newbury Park?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and major holidays like November 11, November 27, and December 25, 2025.