Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I am writing to express my disappointment with the treatment my grandmother received at your branch located in Newark. My grandmother has been a loyal customer since 2001 and this is her only bank account. Due to her limited English proficiency, she usually visits the branch in Chinatown where she can communicate in Cantonese. However, during her recent visit to your branch, she was met with an unfortunate incident.
Despite the availability of a staff member who could speak Cantonese, the manager intervened and prevented them from continuing their conversation in their native language. This made my grandmother feel unwelcome and disrespected. She left the branch upset and has decided to only visit her original branch from now on.
As a customer of your bank, I find this behavior unacceptable and inhumane. I strongly believe that all customers should be treated with respect and dignity, regardless of their language proficiency. I urge you to take appropriate measures to ensure that this does not happen to any other customer in the future.
CL
Charlie Lee
Mar 3, 2018
2.0
One of banks don't really know their current accounts information. He only wanna introduce their mortage loan. Not a good experience.
What financial products and services does Citi offer at 35106 Newark Blvd?
Citi offers a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment services.
What are the regular operating hours of Citi at Newark, CA?
Citi is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is the Citi branch at Newark Blvd open on holidays?
No, the branch is closed on holidays including November 11, November 27, and December 25, 2025.
What is the contact phone number for the Citi branch in Newark?
You can reach Citi at this location by calling +1 510-248-4593.
What is the website where I can learn more about Citi's offerings?
Visit https://www.citi.com/ to learn more and explore Citi's financial products and services.
Where is the Citi branch located in Newark?
The branch is located at 35106 Newark Blvd, Newark, CA 94560, USA.
Are there other financial services or banks near Citi at Newark Blvd?
Yes, nearby you can find Citibank and Coinstar, which offer banking and financial services.
What dining options are available near the Citi branch for a meal before or after my visit?
You can dine at nearby restaurants such as Good Neighbor Restaurant, Mumbai Chowk, La Cocina Mexicana, McDonald's, and other local eateries.
Are there any beauty or salon services near Citi's Newark location?
Yes, nearby beauty and salon options include Christina Nails, Utopia Hair Salon, Creative Hair by Jackie, Fantastic Cuts Salon, and Makeup By Megs.
Can I find money transfer services close to Citi in Newark?
Yes, Western Union and Orlandi Valuta provide money transfer services near the Citi branch.