First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Punctual, Friendly and Efficient
I’ve had great service from everyone I’ve interacted with here, and they do not stint on their time. I would feel guilty for the amount of time Andrea spent helping me get things in order, but she has been so gracious that I don’t. Paulina always remembers my name and gives a friendly greeting and is also very helpful.
When their staff notary couldn’t make it one day, Andrea arranged to have a notary from a sister bank meet us rather than rescheduling the meeting. That’s a step beyond, or several, more accurately. I might add that the notary, Penny, is from the same friendly, smart and efficient mold as everyone else at this location.
MO
Melissa Officer
Nov 4, 2025
5.0
I am so happy I switched to First Citizens Bank for my business. Their location in downtown Napa feels more like a day spa lobby, than a traditional bank lobby. Paulina and Daniel make you feel so welcome, offering water, coffee, tea, and snacks, while you wait. Ali Jewett and Andrea Martin are so knowledgeable and have guided me in the right direction with my business and personal finances. I'm thrilled to be working with them.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Napa?
First Citizens Bank in Napa is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is First Citizens Bank located in Napa, CA?
The bank is located at 1300 First Street, Suite 262, Napa, CA 94559, United States.
What types of banking services does First Citizens Bank offer?
First Citizens Bank provides general banking services, commercial banking, innovation banking, personalized wealth management, and a nationwide direct bank.
Is First Citizens Bank in Napa closed on any holidays?
Yes, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact First Citizens Bank in Napa by phone?
You can reach First Citizens Bank at their main phone number: +1 707-967-4825.
Does First Citizens Bank in Napa have a website where I can find more information?
Yes, you can visit their website at https://locations.firstcitizens.com/ca/napa/1300-first-street for more information.
Are there any shopping centers near First Citizens Bank in Napa where I can shop or dine?
Yes, NAPA Town Center and First Street Napa shopping centers are nearby, offering shopping, dining, and entertainment options such as cinemas and concert venues.
What nearby restaurants or bars can I visit before or after my banking appointment?
You can visit restaurants and bars like Kitchen Door, Deuces Market, Compline, and Mayacamas Downtown, all close to the bank for a great dining or wine bar experience.
Are there any local professional services near First Citizens Bank that could assist with financial or real estate needs?
Yes, nearby professional services include Balanced Business Group for accounting and financial services, and Amy Burnside & Co. Real Estate Service for real estate assistance.
Is there a hotel near First Citizens Bank suitable for visitors or clients needing accommodation?
Archer Hotel Napa, a nearby hotel and resort, offers accommodations and event spaces for visitors and clients near First Citizens Bank.