Banner Bank

Reviews

• CC

  Crystal

  Aug 20, 2025
  5.0
  I have been banking with Banner for about 10 years now (give or take) and this branch is by far the best bank I have ever worked with! They are always there to help! We even call them instead of the 1800 number for help with certain questions and they are always ready and willing to help and not pass me off to the 800 number. I would like to give a HUGE shout out to Selena! She is my favorite person there! She is always so friendly, knowledgeable, and always wears such a kind smile! There have been times that I've thought about changing to a larger bank but Selena and the Mount Shasta branch are what keeps me banking with Banner!
• LW

  Lather Wieland

  May 29, 2025
  1.0
  I'm traveling through California. I have coins I rolled up. The tellers discriminated me because of how I look. Told me their coin counter was broken. They would have to unroll every roll count it. I asked if I could come back tomorrow and they said no we are not taking coin rolls at this time and you don't have an account here.They were very rude and uncaring. I don't recommend this bank to anyone. Very horrible customer service relations.
• EB

  Eric burger

  Aug 4, 2020
  1.0
  Your money is not safe here. Complained about service to corportate or on FB and Branch manager Alyssa Burrone decided one day to, without my knowledge, CLOSE ALL MY ACCOUNTS AND TURN OFF ALL DEBIT CARDS, effectively impounding ALL MY MONEY FOR SEVEN DAYS, causing checks to bounce. This was a terrible experience prior, as she used her power over my accounts to threaten this previously. THANK GOD I HAD ANOTHER ACCOUNT, otherwise I would've been ruined financially without accesss to MY OWN MONEY. FACEBOOK POSTS THAT GOT ME CANCELLED" by banner: Be VERY CAREFUL IN ACCEPTING THIS LOAN! Read the fine print to find out if your WHOLE LOAN WILL BE IMPOUNDED to pay other SBA debts before you sign! There was nothing about this stipulation before or during application process - if there had been I would not have wasted my time. I was almost hoodwinked by Banner into signing a bad loan that would've resulted in zero loan my to business, just forced repayment of another SBA loan, and bankruptcy by next january due to it's large payments and short payback period. Shame on you, Banner. Bank Bail-IN? ALL ACCOUNT FUNDS IMPOUNDED WITH NO ACCESS TO FUNDS! ACCOUNT CLOSED 07-13-20 WITHOUT MY KNOWLEDGE! BOTH CHECKING ACCOUNTS FROZEN! NO ATM ACCESS FOR ANY AMOUNT OF MONEY. KEEP YOUR MONEY SAFE- AND FAR AWAY FROM BANKERS. IT'S SAFER UNDER A MATTRESS. PPP FUNDS WERE TO BE IMPOUNDED TO PAY A [CURRENT , UP TO DATE] EIDL LOAN. SO NO FUNDS TO MY BUSINESS, BUT $800/MO PAYMENTS STARTING IN JANUARY, WHEN REVENUE IS LEAST. IN MY OPINION, BANNER TRIES TO PUT SMALL BUSINESS INTO COMPROMISING POSITIONS, SO THEY CAN STEAL YOUR ASSETS LATER, LIKE YOUR HOUSE
• RM

  Romney Meek

  Oct 17, 2019
  1.0
  Banner bank is too small of a bank to maintain their own ATMs, and they will rob you if you try to use them to make deposits, then pretend like it is your fault.
• PS

  Pradeep Sharma

  May 30, 2019
  5.0
  VERY HIGHLY PROFESSIONAL BRANCH MANAGER ALONGWITH WELL TRAINED AND SKILLED TEAM PLAYERS. IT IS A NUMBER ONE BANK IN USA.WE ARE HIGHLY IMPRESSED WITH BANK SERVICES, PRADEEP SHARMA

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