Alysia helped us out and resolved our issues we had.
AP
Angela P
Jul 28, 2025
1.0
If I could give 0 stars, I would.
I’ve been a member for over 5 years, and this location is by far the worst. The customer service is extremely poor, and it’s been a consistently frustrating experience. Definitely disappointing for such a long-term member.
NB
Natalie Becerra
Jul 12, 2025
5.0
I had an amazing experience working with Wendy at Altura. She's were incredibly helpful, patient, and made the entire process smooth from start to finish. I had a few questions about setting up a new account, and she explained everything clearly without making me feel rushed. You can tell she genuinely care about helping people. Highly recommend working with her if you want great service!
JG
Jose Gonzalez
Jul 12, 2025
5.0
My wife and I had an amazing experience with Wendy from Altura! She welcomed us on such short notice and went above and beyond to make us feel comfortable and taken care of. Wendy was incredibly friendly, patient, and helpful—answering all of our questions and addressing every concern we had with genuine care and professionalism. Her knowledge and warmth truly made the process smooth and stress-free. We couldn’t be more grateful for her support. Thank you, Wendy!
JZ
James Zimmerman
Jul 8, 2025
1.0
I usually don’t have issues with Altura at all but this location is the worst. They couldn’t cash one single check. I never have issues with other locations until I came to this one. Makes things so complicated
Frequently Asked Questions About Altura Credit Union
What are the Altura Credit Union branch hours at Cactus Avenue?
The branch is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of accounts can I open at Altura Credit Union on Cactus Avenue?
You can open Free Checking Accounts, Savings Accounts, and Money Market Accounts among others.
Does the Altura Credit Union branch offer loan services?
Yes, the branch offers Auto Loans, Personal Loans, Mortgage Loans, Home Equity Loans, and Credit Builder loans.
What services are available at the Altura Credit Union branch on Cactus Avenue?
Services include Drive-Up ITM Teller, Coin Machine, Full Service ATM, Drive-Up ATM, Notary, Night Drop, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative.
Is the Altura Credit Union branch wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking.
Does Altura Credit Union offer mobile apps for banking?
Yes, Altura Credit Union offers mobile apps available on both Android and iOS platforms for convenient banking.
How can I contact the Altura Credit Union branch at Cactus Avenue?
You can reach the branch by calling +1 888-883-7228.
Where is Altura Credit Union located in Moreno Valley?
Altura Credit Union is located at 23540 Cactus Avenue, Moreno Valley, CA 92553-8906, US.
Are there other credit unions near the Altura Credit Union branch on Cactus Avenue?
Yes, Visterra Credit Union is nearby, providing additional credit union options for customers in the area.
What nearby facilities can I visit before or after a visit to Altura Credit Union?
Nearby you can visit Moreno Valley Community Center for public services and education, Riverside University Health System Medical Center for medical services, or the Moreno Valley Post Office for postal needs.
How can nearby military recruiting stations assist customers visiting Altura Credit Union?
Customers interested in military services can visit nearby Marine Corps Recruiting Station Riverside or US Marine Corps Recruiting Station RIVERSIDE, which are close to Altura Credit Union.