Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
In my opinion I have never had such a terrible experience with a manager in my entire life. There is a new manager that took over for Tom and she is beyond rude, passive aggressive and this branch has always been so understaffed that they try their best to manage everything. I’ve noticed since she has been here the staff has been extremely understaffed and I’m sure because of how rude she is. I noticed the way she talks to her employees and to customers. Her response is passive aggressive, and not willing to work with customers. I went in there to make deposits and not only was she rude to me about my large amount deposit but was beyond disrespectful to the teller about being efficient when they are always understaffed. This management will be the end of this business… I have been coming her for the past 10 years and have seen the management change and genuinely she’s disgustingly rude and nasty.. from now on I rather travel 15 minutes farther to a different branch then ever coming back to this location again.
RD
Ruslan Pushkarev :D
Jul 24, 2025
3.0
Confident 3 star rating.
MH
Michelle Hogarth
Jun 24, 2022
1.0
I need paperwork I'm in Arizona the young lady that answers the phone Zena doesn't even know what day I talk to her or what day she worked last Friday somebody better call me
ED
Erin Dietrich
Apr 27, 2020
5.0
Not exactly sure what these other peoples experience was I’ve had nothing but pleasant experiences with everyone at this bank very helpful been going there for 10 years
What financial products and services does Citi offer at the Mission Viejo branch?
Citi offers digital banking, mortgage products, personal loans, small business banking, Citi Cards credit card offers, and personal wealth management investment products at this location.
Where is Citi in Mission Viejo located?
Citi is located at 25330 Marguerite Pkwy, Ste C, Mission Viejo, CA 92692, USA.
What are the regular business hours for the Citi Mission Viejo branch?
The branch is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is the Citi Mission Viejo branch open on public holidays?
No, the branch is closed on holidays including November 11, November 27, and December 25, 2025.
How can I contact the Citi Mission Viejo branch?
You can reach the branch by phone at +1 949-238-2678.
Where can I find more information about Citi's offerings?
You can learn more and explore Citi's offerings by visiting their website at https://www.citi.com/
Are there other banking options near the Citi Mission Viejo branch?
Yes, nearby banks include Citibank and U.S. Bank Branch, which offer additional financial services for your convenience.
What nearby businesses can I visit for insurance services near Citi in Mission Viejo?
Harbor West Insurance Agency and Renee Curtis: Allstate Insurance are nearby insurance agencies that can assist with your insurance needs.
Are there places to eat near the Citi Mission Viejo branch if I want to grab a bite?
Yes, nearby dining options include Delizie Ristorante & Bar, Baskin-Robbins, and Tikka Wraps & Curry Bowls MV for a variety of cuisines.
What are some nearby wellness or beauty services near Citi’s Mission Viejo location?
Nearby wellness and beauty options include MagicX Nails & Spa, The Nail Medic, and diversity hair studio for nail, skin, and hair care services.