Wells Fargo Bank

Reviews

• GM

  Gabriel Mendez

  Nov 12, 2025
  1.0
  ⭐ 1 Star (Would give 0 if I could) Honestly, my first mistake was coming to this Wells Fargo on 1200 Wilshire Blvd, Los Angeles, CA 90017 without checking the terrible reviews first. I should’ve listened, because they were right. I came in just trying to cash a check, waited patiently in line, and when it was finally my turn, I got helped by a woman named Celestia (not sure how her name is spelled). She talked super fast, was rude, and didn’t seem to care at all. I told her I had my California ID, but she said I needed a school ID, which made no sense since I’ve already graduated. When I tried to explain that to her, she just kept cutting me off and talking over me in a really disrespectful way. My mom tried to step in and explain too, but Celestia was still being rude and dismissive, so we just walked out. I left feeling completely disrespected and shocked — this was my first time at a Wells Fargo, and the way we were treated was unacceptable. Afterward, I called the bank, and thankfully the woman who answered the phone was very nice and understanding. She listened, took my report seriously, and said she would make sure it was passed along. I really appreciated her kindness — she was the only positive part of this whole experience. If I could give this place zero stars, I definitely would. I won’t ever come back here again, and I don’t recommend anyone else wasting their time either.
• EP

  eliobeth prado

  Nov 9, 2025
  1.0
  I wouldn't recommend Wf to my worst enemy. They treat you like dirt. Sara Aguilar and Jorge H are the managers of that bank, and they treat you terribly. I worked there, and they treated me very badly, even though I was the security officer. Imagine the people who go there to deposit their money! Look for other banking options
• VG

  Victor Gonzalez

  Sep 6, 2025
  1.0
  Mal servicio las cajeras y cajeros estan siempre molestos mal todo esta mal
• KL

  Karen La

  Sep 3, 2025
  1.0
  The worst branch. Came in today to find out there is no banker to help. My account got frozen due fraud protection. Don’t waste your time here. They should close this branch.
• AK

  Alex Kim

  Jul 10, 2025
  5.0
  Jonathan (one of the branch representatives) was friendly, efficient, and was very willing to go out of his way to make sure the job was done. I really appreciated the experience.

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