First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Okay Dear old customers and new ones let's forget the reviews from the other bank and let's start fresh with First Citizens Bank Perhaps we can start with a welcome to our neighborhood and Yes we do see the same faces behind the counters cause they know us and we know them But is a whole different way of banking and Yes they did work hard to do the Friday to Monday big Change and We did get our letters and debit cards like they promised and yes they are digital So thank you for your efforts and We hope that you do stay our bank forever 💯❤️👈
NM
Nico Monteleone
Mar 5, 2022
5.0
Always fast service with little or no wait. Very friendly tellers.
IS
Igal Shakh
Apr 27, 2021
1.0
Was in a situation where I really needed quarters in a hurry. I brought $40 in cash and they weren't willing to exchange it because I didn't have an account with them. Not a pleasant experience and doesn't make me feel like opening an account with them in the future.
As a reply to the response to my post, I merely wanted quarters exchanged for two, $20-bills. Had it been foreign currency exchange, I would understand. Other banks have no problems doing this, in my experience; therefore, if I can be shown that OneWest Bank changes their policy and begins allowing people to exchange money without holding an account, I will gladly take down this negative review and leave a positive review instead.
CB
Cesar Barrios
May 1, 2020
1.0
That's a reason why they have 3 stars!! Worse bank ever !!!there policy dosen't make any sense!! Not here in LA