First Citizens Bank

3.4
14 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Details

  • Requires appointmentNot available
  • Drive-throughNot available

Location

First Citizens Bank
400 N. La Brea Avenue, Los Angeles, CA
90036, United States

Hours

Reviews

3.4
14 reviews
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  • MR
    Michelle Recek
    Jun 10, 2025
    1.0
    If I could leave zero stars, I would. I’ve made multiple attempts to open a business account with this bank and each time I’ve spoken to someone, I was told a manager would follow up with me—yet no one ever did. The communication has been poor, and the lack of follow-through is extremely disappointing. It’s unfortunate because my company generates a generous monthly revenue, and I was seriously considering bringing my business here. However, after several attempts and no call back, it's clear that earning my business is not a priority. I expected at the very least a return call from management and better customer service. Unfortunately, this experience has been frustrating and unprofessional, and I will be taking my business elsewhere.
  • RR
    Richwithme Richwithme
    Jul 7, 2023
    1.0
    Horrible Waited 10 minutes with an empty bank Manager standing up having a personal conversation and makes acknowledgment after 5 mins. Reminder empty bank and she wasn’t busy with anyone.
  • RE
    Romy Eleps
    Feb 16, 2023
    5.0
    It is now the First Citizens Bank nee One West Bank. Fast service 👏. No lines 👌. Very helpful staff 😊.
  • GJ
    Gino Joukar
    Sep 3, 2011
    5.0
    Real nice folks that help me get all my banking in order, highly recommended!

Frequently Asked Questions About First Citizens Bank

Where is First Citizens Bank located in Los Angeles?

First Citizens Bank is located at 400 N. La Brea Avenue, Los Angeles, CA 90036, United States.

What are the regular business hours of First Citizens Bank at 400 N. La Brea Avenue?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.