Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
18 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
6
- GSgary smithAug 30, 20255.0Excellent service from opening account to follow up. Great place to bank!
- AAAllan Alcibar (dj aa7)May 9, 20251.0This bank is nothing but trouble in general. But this specific branch is the absolute worst. I cash a lot of customer's deposit checks so i can buy materials for their jobs. This branch always assumes I'm a criminal and need to bother their customer on the phone to ask if it's a real check and I'm not trying to defraud. This never happens at the two branches in Culver City (on Sepúlveda & the one on overland blvd.) it's only the employes at this specific branch. My customer even yelled at the branch manager the two times before and they still insult us by acting like we are criminals trying to do fraud. This and several other reasons is why i left One West Bank after it got bought out by First Citizens. Avoid this specific branch at all costs! Go to another location.
- HSHector SilvaMar 10, 20221.0I waited and waited for my ATM so I finally got it! I went straight to to bank to activate the card I placed the card in the ATM slot I entered the assigned pin number by them I wanted to activate the card that's it I entered to check my balance in Savings $0.00 balance !! I know I just deposited $1000.00 and change Why do I have zero balance ? So I went ahead and tried to get the balance in my checking account Balance $o.oo Hello it's the first time that I'm activating the card. Ah ha !! Now I get a reading or a message on the screen And the message reads Your card was was taken by our bank please see someone in the bank. !! Huh? Why ?? After having over 3k my card is taken and no money available I'm keeping my cool So I go inside and I asked a teller why was my card taken by the bank and why does it shows $0.00 balance in Savings and $0.00 balance in my checking account she says We do not open the ATM machines until past 3:30 pm I said to her I Must be at work at 2pm so I cannot be here at 3:30 pm So she says Then come back tomorrow and it will be available to you you I cannot believe this bank With the saving and Checking accounts the ATM card was taken and Now I must return tomorrow. Well here we are at the bank the next day I went to the same person she went to fetch the card ! I signed some release document of course she saw me yesterday but today I must show her my ID hello !? I asked her can you please go out to the ATM machine and explain to me what did I do wrong? She said Sorry I can't leave my post you must see one of our reps across frome you ! Thank you very much !!!! I then went ahead and explained the entire thing to the rep She gets in the phone and someone told her to cut my card in half and a new one will be issued. by mail meaning that I still don't have access to my. Money in savings or in checking and no card for another 2 weeks. 🌞😡🤬😡🌞👎👎👎 What a nice feeling I get SMH !!
- LPLizette PerezApr 9, 20215.0Great staff! Very reliable and knowledgeable Team.
- RHRichard HongMar 2, 20211.0Opened a checking account here in mid November 2020 and they had a $300 bonus promo at that time. After 3 months and fulfilling all the criteria, they didnt pay me the $300 bonus. Inquired with the bank and they said they will be paid in April 2021. Why another 90 days wait for my bonus? And there is no explaination from the bank or a time set for the payout. Very poor communication, almost shady promotion because you can never expect them to pay!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 8750 Sepulveda Boulevard?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this First Citizens Bank location?
No, the drive-through service is closed all days of the week at this location.
Does First Citizens Bank require appointments for banking services at this branch?
No, appointments are not required to visit this branch.
What types of checking accounts does First Citizens Bank offer?
They offer Personal Checking, Premium Checking, OneAccount Checking, OneBusiness Checking, OneBusiness Plus Checking, OneBusiness Interest Checking, and OneAnalysis Checking accounts.
What banking services are provided by First Citizens Bank?
The bank offers mobile banking, online banking, and a mobile app for customer convenience.
Where is First Citizens Bank located?
The branch is located at 8750 Sepulveda Boulevard, Unit P, Los Angeles, CA 90045.
Is First Citizens Bank accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking.
What nearby places can I visit before or after banking at First Citizens Bank?
You can visit nearby places like Yogurtland Westchester for frozen yogurt, Chalet Edelweiss for Swiss cuisine, and Kanpai Japanese Sushi Bar and Grill for Japanese food.
Are there other banking options close to First Citizens Bank at 8750 Sepulveda Boulevard?
Yes, nearby banking options include OneWest Bank Branch, First Federal Bank of Cali, Citibank, and the Water and Power Community Credit Union.
How can I reach First Citizens Bank if I’m using public transportation or arriving from the airport?
The bank is near transportation services like Seatop Airport Valet Parking and limousine/shuttle services by Muse Limousine, making it convenient to visit after travel.