Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
The car wash across the street only accepts ones and fives. I just had a ten so I stopped in the nearest bank (this one) to break it. After waiting in line for what seemed like a really long time, I was told that Citibank's anti-money laundering policy forbids them from giving me change.
I thought maybe they could let this one slide because it was only a ten dollar bill and I had just waited in line for 10 minutes and we're both human beings with the ability to understand why rules are in place and when it's appropriate to enforce them, but nope! I WAS WRONG.
I was speaking with one of Citibank's new AI robot tellers adorned with lifelike human skin. She was made to look and smile like a human, but had cold, dead eyes and no soul. It was very unsettling.
If anyone from Citibank reads this, please, I beg you, update your psycho robot tellers with an empathy patch. Denying service to random customers isn't the end of the world, but you can do better. The human teller at the WellsFargo that I went to next, took 12 seconds our of her day to break my bill and I walked out of there without wanting to punch something.
RO
Romancia Ortega
Jan 24, 2023
1.0
I made an appointment on the phone for the notary. The day of the appointment the notary wasn’t there. There was not appointment scheduled. Pretty unprofessional. I was waiting for Erick, the notary, more than an hour.
What types of financial products and services does Citi provide?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit cards through Citi Cards, and investment products via Citi Personal Wealth Management.
Where is the Citi branch located?
The Citi branch is located at 2450 Glendale Blvd, Los Angeles, CA 90039, USA.
What are the operating hours of Citi's Los Angeles branch?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
Is the Citi branch open on public holidays?
No, the Citi branch is closed on public holidays such as November 11th, November 27th, and December 25th, 2025.
How can I contact the Citi branch?
You can reach Citi by phone at +1 323-473-3894.
Where can I find more information about Citi's services online?
More information is available on Citi's website at https://www.citi.com/.
Are there any other banks near the Citi branch for additional financial services?
Yes, nearby banks include Citibank, East West Bank, and Bank of America Financial Center, which offer various banking and ATM services.
What local cafes are near the Citi branch where customers can relax or meet before or after banking?
Nearby coffee shops include Constellation Coffee and WFM Coffee & Juice Bar, great spots for a coffee break or informal meetings.
Are there any wellness or beauty services close to the Citi branch?
Yes, you can visit nearby salons like Tesler Salon, Violet Olga Beauty Salon, The Jackal and Hare Cut Club, or nail salons such as Tinct Nails and More.
Can I find amenities like grocery stores and gyms near the Citi branch?
Yes, several amenities are nearby including grocery stores like Ralphs and Whole Foods Market, and fitness centers such as Motivate Silver Lake gym.