Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
What is the point of having physical bank branches if they cannot solve any problems? My account was closed without any explanation. I went to the branch in person for help, but the staff here are completely powerless. Their only "solution" is to tell customers to call a customer service hotline that is impossible to get through to.
It's an endless loop: the branch tells you to call, and the phone system keeps you on hold forever. This is the definition of "passing the buck" and a complete waste of the customer's time.
If the branches are not equipped to handle basic account issues, then just close them all down and save us the trip. Absolutely terrible and frustrating experience. I would strongly advise anyone to think twice before banking here if you ever need in-person support.
JW
Jennifer Walker
May 23, 2019
1.0
Always gives problems when cashing a check. They need to call account holder and ask if it's ok to cash the check? ok maybe I understand that part because it's a security issue, but 10 minutes turned to 30 and she still hadn't called! i couldn't believe it. I told her never mind and took my check from her.
What financial products and services does Citi offer at 211 S Central Ave., Los Angeles?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products and wealth management services.
What are the business hours for Citi in Los Angeles?
Citi is open Monday through Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the Citi branch at 211 S Central Ave. open on public holidays?
No, it is closed on holidays such as November 11, November 27, and December 25, 2025.
Where is the Citi bank located in Los Angeles?
It is located at 211 S Central Ave., Los Angeles, CA 90012, USA.
How can I contact the Citi branch in Los Angeles?
You can call them at +1 213-784-4073.
Does Citi offer an online platform to explore their banking and financial services?
Yes, you can learn more and explore offerings on their website at https://www.citi.com/
Which sushi restaurant is near Citi at 211 S Central Ave. for a meal before or after banking?
Tenno Sushi, a Japanese restaurant, is nearby and a great option for sushi lovers to eat before or after visiting Citi.
What nearby places offer relaxation options near Citi in Los Angeles?
Tokyo Spa is close to Citi and provides spa services for relaxation before or after your visit.
Are there convenient food or drink spots nearby Citi for a quick break?
Yes, 'It's Boba Time' offers bubble tea, and Subway provides quick sandwiches, both located near Citi for a refreshing break.
How can nearby transportation or parking options assist me when visiting Citi at 211 S Central Ave.?
Metropolis offers parking nearby, facilitating easy vehicle access when visiting Citi's branch in downtown Los Angeles.