Citi

2.7
29 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
5015 Eagle Rock Blvd, Los Angeles, CA
90041, United States

Hours

Reviews

2.7
29 reviews
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14
  • RA
    Robert Arnett
    Aug 14, 2025
    4.0
    I've been to the Eagle Rock branch twice and the staff was very helpful both times. My matters were paid attention to and appropriately acted upon. On the other hand, the El Monte branch is full of very UNhelpful, incompetent individuals. The staff at the El Monte branch seems to think that you work for them. Do yourself a favor and avoid the El Monte branch at all costs.
  • RW
    Ryan Walker
    Sep 26, 2024
    1.0
    Is the final straw. I’m pulling out from his bank. Thursday morning 9 AM. Both ATMs are out of service and obviously the bank doesn’t open till 10 AM.
  • DC
    D C
    Apr 8, 2019
    1.0
    Pretty architecture but poor customer service. The other branches are better. Here, my questions were answered with more questions until I repeated them. The best i received was a deferred half answer. Very frustrating and useless.
  • ER
    E R
    Jan 5, 2016
    1.0
    The manager doesn't care if you've been sitting patiently to ask some questions on your account because he'll try to look "busy" behind the computer in his office. That is, until someone he knows comes in and suddenly he can't wait to "help" that person. Are you kidding me? I just got up and walked out. Why would the management leave a customer sitting there without even attempting to help, but suddenly be free when a friend walks in? This is terrible customer service!

Frequently Asked Questions About Citi

What financial products and services does Citi offer at its Los Angeles location?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

Where is the Citi branch located in Los Angeles?

The Citi branch is located at 5015 Eagle Rock Blvd, Los Angeles, CA 90041, USA.