Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I've been to the Eagle Rock branch twice and the staff was very helpful both times. My matters were paid attention to and appropriately acted upon. On the other hand, the El Monte branch is full of very UNhelpful, incompetent individuals. The staff at the El Monte branch seems to think that you work for them. Do yourself a favor and avoid the El Monte branch at all costs.
RW
Ryan Walker
Sep 26, 2024
1.0
Is the final straw. I’m pulling out from his bank. Thursday morning 9 AM. Both ATMs are out of service and obviously the bank doesn’t open till 10 AM.
DC
D C
Apr 8, 2019
1.0
Pretty architecture but poor customer service. The other branches are better.
Here, my questions were answered with more questions until I repeated them. The best i received was a deferred half answer. Very frustrating and useless.
ER
E R
Jan 5, 2016
1.0
The manager doesn't care if you've been sitting patiently to ask some questions on your account because he'll try to look "busy" behind the computer in his office. That is, until someone he knows comes in and suddenly he can't wait to "help" that person. Are you kidding me? I just got up and walked out. Why would the management leave a customer sitting there without even attempting to help, but suddenly be free when a friend walks in? This is terrible customer service!
What financial products and services does Citi offer at its Los Angeles location?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.
Where is the Citi branch located in Los Angeles?
The Citi branch is located at 5015 Eagle Rock Blvd, Los Angeles, CA 90041, USA.
What are the operating hours of the Citi branch in Los Angeles?
Citi is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
Is the Citi branch in Los Angeles open on major holidays?
No, the branch is closed on holidays including November 11, November 27, and December 25, 2025.
How can I contact the Citi branch in Los Angeles?
You can contact them by phone at +1 323-999-5100.
Where can I find the website for Citi to explore more offerings?
Visit Citi's official website at https://www.citi.com/ for more information and to explore their offerings.
Are there Citi ATMs near the Los Angeles branch on Eagle Rock Blvd?
Yes, there is a Citi ATM located nearby which offers convenient access to cash and banking services 24/7.
What nearby places of interest can I visit when I come to the Citi branch on Eagle Rock Blvd?
Nearby, you can visit My LiL Town Eagle Rock, a playground and café great for families, or Shaylea Aesthetics for spa and skincare services.
Are there any fitness or recreational centers close to the Citi branch?
Yes, Apex MMA Gym is nearby, offering sports and fitness instruction if you'd like to combine your visit with a workout.
Can local residents combine a visit to Citi with legal or counseling services nearby?
Yes, Troshchiy Law Firm provides employment law and legal services, and More Ways Than One offers counseling and mental health services near the Citi branch.