Bank of Hope

2.1
13 reviews

About

BankBank of Hope
Serving the Los Angeles area with local expertise, we at Bank of Hope are capable of meeting more of your banking needs, offering a comprehensive list of commercial and consumer products and services – including small business lending, residential mortgage, credit cards, multifamily loans, equipment lease financing, foreign currency, among others. Stop by our branch to speak with our team of professionals today.

Location

Bank of Hope
3600 Wilshire Blvd., Los Angeles, CA
90010, United States

Hours

Reviews

2.1
13 reviews
5 stars
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1 star
9
  • EK
    edward kim
    Dec 18, 2023
    1.0
    송금하러 갔다가 본인확인 한다는 이유로 모자, 안녕을 벗으라고 한다. 다소 불쾌한 말투로 요구한다. 본인 확인을 위해서 라는 사전의 양해의 말도 없다. 본인확인을 위해서라면 소셜번호 뒷 4글자를 묻거나 전화번호를 물어볼수도 있을텐데 굳이 모자를 벗기고 안경을 벗긴다. 창구직원의 교육이 더 필요하다 그 직원의 태도가 나로 하여금 한숨을 쉬게 만든다
  • KE
    Ki Seong Eom
    May 6, 2023
    1.0
    빌딩 로비에 있는 경비원 ㅡ정말 심하게 불친절하고 무례합니다 Security guard in the lobby of the building - extremely unfriendly and rude
  • VV
    V
    Apr 18, 2023
    1.0
    은행 시스템 자체가 너무나 시대적으로 뒤떨어짐. On-line banking, 입출금 기계, 텔러시스템 등등 모두 다... 주소변경조차 on line이 아닌 전화로 해야 함. 체크 입금을 기계로 했는데 날짜보다 미리 넣었다고 rejected 되었으니 반송한다고 함. 스마트폰으로 사진찍어 입금하는건 대부분 실패됨. 같은 경우로 이른 날짜에 미국은행에 사진찍어 넣으니 바로 체크 입금됨. 주류은행과 비교할 수 조차 없는 시스템임. 별점 하나도 아까움
  • LT
    LA Translation
    Jun 22, 2021
    5.0
    I called 3200 Wilshire Bank of Hope and the woman said I had to wait a month to open a business account. Delesa of 3600 Wilshire called back and kindly told me to send documents by email and then make reservation for tomorrow. Much more professional than 3200.
  • MR
    Mohammad Usman Riaz
    Dec 2, 2016
    1.0
    Worst customer service. they talk in korean and make fun of you.

Frequently Asked Questions About Bank of Hope

Do I need to make an appointment prior to my visit?

Appointments are not required but are highly encouraged for any in-branch new account openings. By scheduling an appointment, it will reduce your wait time in our branches. This will help us to increase safety for you and our employees, and also ensure that we can provide you the best service for your banking needs. Please visit our website and hover over Contact to Request an Appointment with us.

Do I need to make an appointment prior to visiting Bank of Hope?

Appointments are not required but highly encouraged for any in-branch new account openings to reduce wait time and ensure the best service. You can request an appointment through their website under the Contact section.