Business Details
About
BankSavings BankWashington Federal
WaFd Bank is located at 5348 East 2nd St, Long Beach, CA, 90803
We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We’ve been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.
Details
- Requires appointmentNot available
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.6
20 reviews
5 stars
17
4 stars
1
3 stars0
2 stars
1
1 star
1
- COCaroline Ogata4 days ago5.0All the employess are so helpful and nice. Very knowledgeable in what they do! Glad to have a WaFed in walking distance.
- ASAllison S.4 days ago5.0Natasha, Cindy and Juan and the whole team at WAFD has made my banking experience exceptional. I couldn’t be more happy with a great bank that cares about their clients.
- CFConnie Forker4 days ago5.0Natasha Juan are top notch. A great bank to deal with!!
- EPEddie Portillo5 days ago5.0Jose and Juan were absolutely magical in our experience with WaFd Bank. THIS is what banking should be. THIS is banking reimagined. I highly recommend WaFd bank for anyone seeking any banking needs. You get the corporate products with tailored, personal, educated customer service. I’m glad I came here and I plan to move all my business AND personal accounts here. Thank you WaFd!
- SBSofia BuhlerAug 18, 20241.0I have been trying to get a debit card sent to my new address since July 1st, I still don't have one as of today August 18th. When I first called they put my new address as my mailing address, I'm a college student who moves around a lot, the associate did not put my address into the system correctly, causing an error that was only caught on July 17th I later found out but wasn't told until the 23rd. My card was charged on July 3rd for a lost fee and so I gave the mailing system longer than the suggested 7-10 business days due to the holiday. I waited until July 23rd, 16 business days after I originally called, 13 business days since my card was charged, not including the 4th of July. A different associate put my address in correctly and had a new one sent due to the error by the first associate. After waiting almost the higher estimated arrival date I wanted to make sure the address was right so I called on the 9th business day, August 5th, to check, the associate said my address was right, even triple checking for me and to give it until Friday, August 9th, 13 business days after I called. It did not come. I called August 9th and talked to the associate Cindy and she gave me two options; to wait longer or to have a debit card sent to the bank, which is almost an hour and a half from my house. Not trusting the mailing system anymore I asked to have it sent to the bank. Cindy had talked to the debit card office at WaFd and said that it takes less time for the bank to receive debit cards and to expect it in a week and she would try to expedite it without charging me since I had waited so long, she was not able to do so, but did not tell me. I then called on Friday August 16th, when Cindy said the bank should have my card, and they did not have it. I was also told by Juan, a male associate, that it takes the same amount of time for the bank to get debit cards as it does for the card to be sent to a home, and to expect it on August 23rd, this next week. I also was charged a second lost fee on Wednesday August 13th even though I never received a new card to lose. I will be calling to ask to be reimbursed for the Second lost fee when the bank opens next. I have waited 34 business days and 48 non-business days or 6.8 weeks for my card when the estimation customers are given is 7-10 business days or around 14-16 non-business days. My family has banked with WaFd for 28 years and we have never had an issue when we have lost our debit cards and needed to get new ones nor have we had issues with associates making promises that they can't keep plus telling customers lies. WaFd needs to fix the errors in their system and better train associates with their system before they help customers.
Frequently Asked Questions About WaFd Bank
What is WaFd Bank's routing number?
The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.
What if I've forgotten my username or password?
Reset your password.
Remember username.
If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day 7 days a week at 1-800-324-9375 or email onlinebanking@wafd.com.
If you’re a business, you should call us or email businessdepositops@wafd.com. (Email inquiries are responded to within 1-2 business days.)
Back to FAQs
How do I deposit a check after hours?
There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you’ll see images of your deposit check right on your receipt.
You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions.
Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you’d like to request that the hold be removed earlier than normal, please call our Client Care Center at 1-800-324-9375.
How do I access my account online?
Access your WaFd Bank checking, savings, money market and CDs – as well as your loans with us – via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page.
You’ll need at least one account number along with your Social Security Number to get started. Once you’re enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for “WaFd Bank”.
What to do if I’ve lost my debit card?
Call us right away if you’ve lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 1-800-324-9375.
Does WaFd Bank offer car, motorcycle, RV, or boat loans?
WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. Visit WaFd Bank Insurance Group to learn more. www.wafdinsurance.com or call 1-800-562-2555.
Did Washington Federal change its name?
Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.
What does WaFd stand for?
WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.
How do I find my WaFd Bank account number?
Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.
Does WaFd Bank have Zelle®
WaFd Bank has Zelle®. It’s a fast, safe and easy way to send money to friends, family and associates in minutes1, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle®. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®. Send money with Zelle®.
How many branches does WaFd Bank have?
We currently have over 200 WaFd Bank Branches to serve our clients in the eight western states of Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico and Texas. Check out our branch locations and ATM locations.
Is WaFd Bank a credit union?
WaFd Bank is not a credit union. We are a full-service regional bank that does not require membership. We provide FDIC deposit insurance for our clients.
Can my WaFd Bank account be under $1000?
Yes. WaFd checking and savings accounts may be opened for as low as $25. The Money Market account opening deposit is $100. Visit the WaFd Bank Checking and Savings pages for more details.
Does WaFd Bank offer notary services?
WaFd Bank offers free notary services at most of our local branch locations. To find out if your local WaFd Bank branch supports notary services, please contact your local branch ahead of time and setup an appointment Find a local WaFd Branch.
How do you go paperless with WaFd Bank?
To receive paperless statements, simply Sign In to Online Banking, select Statements from the menu and then select Account Statements. On the right click the "Go Green! Go Paperless!" link.
Does WaFd Bank have ATMs?
Do we ever! Over 40,000 Fee-Free ATM locations.
Can I open an account online at WaFd Bank?
Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.
How do I order more checks?
To order checks, sign in to Online Banking. Select the checking account you're ordering for and click Order Checks from the Action menu on the right hand side of the screen. This will direct you to our partner's external website to browse the check catalogue and place an order.
Treasury Prime clients can order checks from the Dashboard tab, select Check Orders available on the Navigation Center widget.
Treasury Express clients can order checks by selecting Resources from left side menu and then Check Reorder.
How do I request a copy of my bank tax statement?
Please contact the Client Care Center @ 1-800-324-9375 to request your 1099/1098 as they are not available online.
How do I change my address with WaFd Bank?
To change your address for your bank account, please contact your local branch or our Client Care Center at 1-800-324-9375.
How do I close my bank account?
Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.
How do I add/remove someone to/from my bank account?
Please contact your local branch to add/remove someone to/from a bank as this type of change requires a physical signature.
When can I expect an electronic bank deposit to my WaFd Bank account?
WaFd Bank processes electronic payments business days (Monday through Friday, except Federal holidays.)
Does WaFd Bank process payments on public bank holidays or weekends?
WaFd Bank only processes electronic payments on business days Monday through Friday, excluding public bank holidays.
How to update your mortgage hazard insurance?
Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to wafederal@insurancetrackingcenter.com. If you have any questions, call 1-877-452-7954.
What happened to telephone banking?
WaFd Bank has rolled out a new voice activated banking service that replaces our former telephone banking.
What is voice activated banking?
Voice activated banking is a service that uses your unique voice to verify who you are. After you’ve authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as "What’s my balance?" or "Transfer funds".
Signing up is easy:
If you haven’t already, you must sign up for consumer online or mobile banking.
Next, please call 800-324-9375 so that we can set up your voice activated banking profile --- you’ll then be guided to record your voice, so that our service can authenticate you going forward.
Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service says, "Hi, how can I help you today?" and the offers suggestions including provide balance, transfer, or talk to an agent.
What are the regular operating hours for WaFd Bank at 5348 East 2nd St, Long Beach, CA?
WaFd Bank in Long Beach is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is WaFd Bank in Long Beach open on holidays?
WaFd Bank is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I contact the WaFd Bank Long Beach branch via phone or email?
You can call the Long Beach WaFd Bank at +1 562-344-1800 or email LongBeach.Office@wafd.com for assistance.
Does WaFd Bank in Long Beach offer drive-through banking services?
No, the Long Beach branch does not have drive-through services available.
Does WaFd Bank in Long Beach provide free notary services?
Yes, most WaFd Bank branches offer free notary services. Please contact the Long Beach branch ahead of time to confirm availability and set up an appointment.
What is WaFd Bank's routing number for transactions?
The WaFd Bank routing number is 325070980 for all transactions including wire transfers, direct deposits, ACH transactions, and ordering checks.
Are there any dining options near WaFd Bank Long Beach that I can visit before or after my banking appointment?
Yes, nearby dining options include Le Macaron French Pastries for bakery treats and smoothies, The Wine Beach for wine and American cuisine, and Domenico's Belmont Shore for Italian food.
Where can I find nearby shopping locations around WaFd Bank Long Beach?
Near WaFd Bank, you can visit shoe stores like Saucony and Runners High as well as the boutique and clothing store Greater LA Woman for a variety of apparel and retail options.
What are some recreational or entertainment spots near WaFd Bank Long Beach?
For recreation, you can visit Candified, a candy store and amusement spot, or enjoy a visit to the 2nd Street Bridge landmark and beach area nearby.
How can nearby transit or landmarks help me find WaFd Bank in Long Beach?
You can use the 2nd Street Bridge, a well-known landmark and beach area, as a reference point to locate WaFd Bank at 5348 East 2nd St in Long Beach, CA.