First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I've had a hate/love relationship with this bank for the last few years.
Today I want to write about the good people who work in this bank that makes it enjoyable to do business with.
On my last visit Mr. Efren Zuňiga showed me that One West is still capable of providing exceptional customer service. He went above and beyond to make sure I felt appreciated and valued as a customer. Thanks Efren!
Keep up the good work One West!
RH
Ron Hottes
Nov 21, 2016
1.0
This bank has the world's worst customer service! They could not cash a check for $10,000 and wanted several days to be able to cash it, then to top it off the assistant manager was just downright rude to me. If I owned that bank she would be fired.
L8
L 88
Feb 24, 2016
1.0
The bank robs you. They have pitiful customer service. A wonder how they stay in business.
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank at 3500 E. 7th Street in Long Beach?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank in Long Beach closed on holidays?
Yes, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Does First Citizens Bank require appointments for banking services?
No, First Citizens Bank does not require appointments; customers can visit during regular business hours without scheduling in advance.
What types of banking products does First Citizens Bank offer?
The bank offers various products including personal and premium checking, savings accounts, money markets, certificates of deposit, jumbo loans, mortgages, and business checking accounts.
What mobile and online banking services are available at First Citizens Bank?
Customers have access to online banking, mobile banking, and a mobile app to manage their accounts conveniently.
Is the First Citizens Bank branch in Long Beach wheelchair accessible?
Yes, the branch has wheelchair accessible parking available for customers.
What nearby ATMs can I use when visiting First Citizens Bank in Long Beach?
You can use the First Citizens Bank ATM nearby or find the RockItCoin Bitcoin ATM for financial services including currency exchange.
Are there nearby restaurants where I can grab a meal before or after visiting the bank?
Yes, nearby options include Pizza Hut for casual dining and Waba Grill for American cuisine.
What other financial or professional services are available near First Citizens Bank?
You can find OneWest Bank nearby, as well as TAXCO, an accounting and financial services provider, close to the branch.
What is the exact address and contact number for First Citizens Bank in Long Beach?
The bank is located at 3500 E. 7th Street, Long Beach, CA 90804. You can reach them at +1 562-433-0971.