Citi

4.3
26 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1 World Trade Ctr, Long Beach, CA
90831, United States

Hours

Reviews

4.3
26 reviews
5 stars
19
4 stars
3
3 stars
0
2 stars
0
1 star
4
  • PW
    Peter Wadhams
    Jan 3, 2026
    5.0
    I worked with Sean Yee to open a new account; he's awesome. Very efficient and very friendly.
  • JM
    James Marshall
    Aug 28, 2025
    4.0
    Excellent service. Very professional and friendly. Central location for me. I am a new customer. Thank you Mrs Yareli
  • MT
    Mario Testa
    Aug 8, 2025
    5.0
    Henry, super customer service!
  • CC
    Cameron Crockett
    Aug 5, 2025
    1.0
    I thought that being with a larger bank would offer better integration and support, I am very wrong. Yesterday I made a transfer at the counter handing the teller my ATM card for both the from and to accounts. The teller accidently sent the money to an unknown location - an error discovered within the hour and I returned to the counter to remedy. Here is the kicker. The bank and its manager cannot retrieve the misplaced deposit, cannot reverse the transaction and offered no remedy other that I should talk to a service rep in India or wherever. After two hours+ I gave up, insisted that the deposit be retrieved and was told by the manager that I should file a complaint with the bank - maybe there would be a resolution in 7 - 10 days! So my bank has an internal error, misallocates my money to an account that is not mine, and I NEED TO FIND A WAY TO RETRIEVE IT!!!! totally unacceptable and bordering on fraudulent. I have no understanding why a bank would be this incapable and I would recommend another bank which can actually fix its own errors. I will be moving all my accounts.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at this location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products and services under Personal Wealth Management.

What are the operating hours for Citi in Long Beach?

Citi in Long Beach is open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.