Patelco Credit Union

3.6
39 reviews

About

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Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.

Location

Patelco Credit Union
2245 Las Positas Rd., Livermore, CA
94551, United States

Hours

Reviews

3.6
39 reviews
5 stars
18
4 stars
10
3 stars
0
2 stars
1
1 star
10
  • MK
    Ms. Kennedy
    Oct 28, 2025
    5.0
    I joined Patelco in April 2025. I told them a little about myself and what I was trying to accomplish. Their financial advisor Pompy is absolutely amazing. Very knowledgeable, direct, and customer oriented. She even emailed me to check on me when I hadn’t been in for a while. She genuinely wants to see you meet your financial goals and has these exercises to become aware of the spending habits that are hindering you from meeting them. Thank you Pompy.
  • JR
    Jess Rodriguez
    Sep 3, 2025
    5.0
    Their system was down, but a member Solutions Specialist by the name of Fabiola Rodriguez helped me do my transaction through the mobile app. She was very patient and helped me step by step. She was very polite and patient with me.
  • TT
    TiTi
    Aug 29, 2025
    5.0
    N/A
  • AK
    Allen King
    Jul 15, 2023
    5.0
    I had to resolve a check that I had deposited twice from my employer on accident. Erica Cary helped me from start to finish, to ensure my employer received their money back promptly. Livermore branch has always been super helpful and attentive to my questions, I will be a member for life. Thank you Erica you are killing it with the customer service.
  • AO
    asala odom
    Dec 6, 2021
    2.0
    I’ve heard great things about Patelco but I have tried to open an account for 2 months. The lady her name is Karen Lewis was very nice, but for some odd reason she wont contact me when she says , gave me some excuse as to why I couldn’t open the account and said she’d contact me when everything’s done. Never got a call and she didn’t respond to my email. I’m sure she’ll look like she’s seen a ghost if I go in and ask her what’s going on. Thank God I actually don’t need to do that though I’ve found a better credit union and I don’t have to worry about it anymore …I thought I’d tell about this experience. Never experienced anything like that in my life and Hope no one else does

Frequently Asked Questions About Patelco Credit Union

What is Patelco Credit Union and what services does it offer?

Patelco Credit Union is a not-for-profit credit union committed to financial health, offering services like home and vehicle loans, checking and savings accounts, personal loans and credit cards, investments, advice, insurance, and online/mobile banking.

Where is Patelco Credit Union located?

It is located at 2245 Las Positas Rd., Livermore, CA 94551, USA.