Citi

2.8
17 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
30311 Golden Lantern, Laguna Niguel, CA
92677, United States

Hours

Reviews

2.8
17 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
9
  • VF
    Vittorio Ferrario
    Aug 1, 2025
    1.0
    If possible I would rate zero stars! I don't know how and why they still keep these offices open, they are completely useless. I was trying to check on a payment that was made via Zelle on my account after it was closed and the banker instead of trying to help me accused my customer to being a liar. That's why I left the bank!
  • GC
    Gigi Cruz
    Mar 5, 2020
    1.0
    I agree with the majority of reviewers. This place has the WORST customer service. It's a shame because it's not the whole branch. Mostly the manager as noted; Laurie and the Asian lady. They look at the customer's with suspicion and make incredibly stupid comments. Other than that, nothing that hasn't already been said.
  • TM
    Teta Marie
    Jun 8, 2015
    1.0
    unprofessional unfriendly service

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through its Personal Wealth Management.

What are Citi's operating hours?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.