Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
If possible I would rate zero stars! I don't know how and why they still keep these offices open, they are completely useless.
I was trying to check on a payment that was made via Zelle on my account after it was closed and the banker instead of trying to help me accused my customer to being a liar.
That's why I left the bank!
GC
Gigi Cruz
Mar 5, 2020
1.0
I agree with the majority of reviewers. This place has the WORST customer service. It's a shame because it's not the whole branch. Mostly the manager as noted; Laurie and the Asian lady. They look at the customer's with suspicion and make incredibly stupid comments. Other than that, nothing that hasn't already been said.
What types of financial products and services does Citi offer?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through its Personal Wealth Management.
What are Citi's operating hours?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is Citi open on public holidays?
Citi is closed on major holidays including November 11, November 27, and December 25, 2025, among others.
Where is Citi located in Laguna Niguel?
Citi is located at 30311 Golden Lantern, Laguna Niguel, CA 92677, USA.
How can I contact Citi in Laguna Niguel?
You can reach Citi by phone at +1 949-682-7964.
Does Citi have an online presence?
Yes, you can learn more and explore Citi's offerings at their website https://www.citi.com.
Are there any chiropractic services near Citi?
Yes, nearby chiropractic services include Dr. Parisa Hosseini DC, 100% Chiropractic, and Slusher Chiropractic Wellness Center.
What shopping or dining options are close to Citi's Laguna Niguel location?
Nearby shopping and dining include Laguna Heights Marketplace for shopping and Thrive Juice Lab and McDonald's for dining.
Are there fitness facilities near Citi?
Yes, nearby fitness and active life centers include Pure Pilates, StretchLab, Navy Seal Academy, and Monarch Beach Club.
What nearby services could be useful when visiting Citi?
Services nearby include PrimeRide Rentals for car rentals, UPS Access Point location for shipping, and various real estate and beauty salons in the area.