City National Bank

2.5
12 reviews

About

BankCity National Bank
At City National Bank, we're here for every stage of the journey. Investment products: • Are not insured by the FDIC or any other federal government agency • Are not deposits of or guaranteed by a Bank or any Bank affiliate • May lose value Equal Housing Lender | NMLSR ID# 536994 City National Bank Member FDIC. City National Bank is a subsidiary of Royal Bank of Canada, one of the world’s largest banks. Brokerage Services are provided through City National Securities, Inc. (Member FINRA/SIPC), a subsidiary of City National Bank. Investment management services provided by City National Bank through its wholly owned subsidiary City National Rochdale, LLC, a SEC registered investment advisor.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

City National Bank
1 Centerpointe Drive, La Palma, CA
90623, United States

Hours

Reviews

2.5
12 reviews
5 stars
4
4 stars
0
3 stars
1
2 stars
0
1 star
7
  • MW
    Michel'le Williams
    Jan 31, 2025
    1.0
    Very horrible no one greets you no one ask if you need help or why you’re even there no one even look up to acknowledge my presence thank goodness I just came to cash a check this one and only time
  • ME
    Marie Erbe
    Sep 19, 2020
    5.0
    Miss Teresa Bernardo very helpful and knowledgeable about their products. She’s one of the best employees @CNB. I’ve been to other branch, they’re good too, but the one in La Palma branch is one of the best, excellent customer service and friendly. They treat everyone like a VIP!!! Thank so much Miss Teresa Bernardo- you’re the best!!! M. Erbe
  • EM
    Elizabeth McSparran
    Apr 27, 2018
    1.0
    I went to cash a check....to my surprise they'd didn't have "that kind" of cash, wasn't much....they, teller and her superior, continued to tell me why they don't have cash and went on with the tone of putting me in place.....really? Seriously, it's bad enough for a bank to not have cash....the teller and her superior made it worse by wasting my time trying to educate me on why....they said they have to order cash and it may take a few days.....wow!!!! Dont we go to burger joint to get a burger? The worst customer service ever!!!!!!
  • YC
    Yvette Carducci
    Oct 6, 2017
    1.0
    Poor customer service.I waited in line for 4 mind. I was the only one in line. A lady from the bank, from her desk asked if I had a deposit. Told her no. Asked if I had a cash deposit told her no she then told me to have a seat took my check.she placed it with the guy who had a customer face up so he can see my check. I sat waited for 3 mins.then she told me to have a seat pointed in far direction. I went to sit there. Waited again 2 mins Then after sitting there she told me no here she asked for my debit card I declined to give to her. (since my check was with the guy who he was helping the same customer) Then she told me after seating there for 2 mins no here . (to the guy who now finished with his customer). Went to his seat and the drank his coffee and looked at me and told me to signed my check. Didn't say good morning Hello how are you. Just sign. Poor poor service. Never will I go there again.
  • LL
    Lance
    Sep 11, 2017
    1.0
    People are so rude at this branch.

Frequently Asked Questions About City National Bank

What are the operating hours of City National Bank in La Palma?

City National Bank in La Palma is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is City National Bank in La Palma wheelchair accessible?

Yes, this branch has wheelchair accessible entrance and parking to accommodate customers with disabilities.