Wells Fargo Bank

2.4
28 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
3951 Portola Pkwy, Irvine, CA
92602, United States

Hours

Reviews

2.4
28 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
17
  • LI
    layla ibrahim
    Nov 7, 2025
    1.0
    Horribly ran & unprofessional four other employees only have one teller open and want customers to do their job . Answer questions with 0 accurate information.
  • XX
    Xander X
    Oct 10, 2025
    1.0
    Every one is lazy.
  • OA
    Omid Atabaki
    Sep 12, 2025
    1.0
    One of the most irresponsible banks I’ve ever seen. I scheduled an appointment 5 days in advance, and even received a text message one hour before confirming to be there at 10:00. When I arrived, they casually told me no one was available to help me, and even lied saying they had called me twice with no answer. This experience made me close my account with this bank. If customer service and accountability matter to you, do not waste your time with this bank.
  • SW
    steve ward
    Jul 21, 2021
    1.0
    The customer service line advised me to go to the branch for the simple task of getting a statement printed for me and that no appointment was necessary. When I arrived on Tuesday they told be they were too busy to do this and I should come back Friday. I informed them this was important but didn't seem to make any difference. They had two bankers on duty and this is the service I get? We have two business accounts and multiple personal accounts at Wells and have had enough with terrible service that's always blamed on COVID which is getting old. We are closing all our accounts at Wells and going elsewhere where perhaps we can receive simple service as was requested.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank offer at the Portola Parkway location?

They offer a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours of Wells Fargo Bank at 3951 Portola Pkwy, Irvine?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.